Windows 10: Mail app emails not viewable when selecting a second installed account

When I open the mail app I can see all my accounts and see how many new emails per account (Capture 1).




If I then go to the second account it shows no mail (capture 2) even though I know there are emails in the inbox.




I then go back to the first account and that also shows no emails (capture 3).





If I then close the app and reopen it, it takes about 5 mins to open and I have the same initial issue (capture 4).




I have the same issue on two separate systems and have tried to uninstall/reinstall but, when I do this as soon as I add a Gmail account I have the same issue.

Is this a known issue?

Mail app Version 16005.13426.20688.0
Window 10 Pro Version 20H2 (OS build 19042.906)

:)

 

Unable to add Gmail account in Mail app

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are trying to add Yahoo/Gmail email account in Mail app.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 currently installed? (Type
  winver in Windows search/Run command)
  
• What is the Version of Mail app installed?
  
• Do you have any non-Microsoft Antivirus/security program installed?
  
• Are you aware of any changes on the PC prior to this issue?
  

Meanwhile, we would suggest you to perform these steps and check if that helps.



Steps to add Yahoo email in Mail app.

1. In yahoo mails account security, click on manage app passwords.
   
2. After selecting other app and entering the new app name in the text box
   
3. Now, in Windows 10 mail app, add this type of account.
   
4. In Windows 10 mail app, enter your details and the password generated by step 2

Steps to add Gmail email in Mail app

Step 1: Connect your Google account to PC

1. Go to the Security section of your Google account
   
2. Under Connected
   apps and sites, go to Apps
   connected to your account
   
3. Make sure that Windows is on the list

Step 2: Enable IMAP on your Google account

1. Sign in to Gmail
   
2. Click the gear in the top right
   
3. Select Settings
   
4. Click Forwarding
   and POP/IMAP
   
5. Select Enable IMAP
   
6. Click Save Changes

Step 3: Add Gmail account.

1. Open Mail app.
   
2. Click on the gear icon to open settings.
   
3. Click on Manage account.
   
4. Click on Add account.
   
5. Now select Google and check if you are able to add the account.

Regards,



Aditya Roy

Microsoft Community – Moderator

 

How to delete outlook emails accounts list in Windows 10 Mail App.


Hi, i want to ask - How i can delete outlook email accounts in Windows 10 mail app.

I use on this mail app only outlook.cz email accounts, i use etc 6 emails accounts. So now i delete 3 email accounts and i use only 2 email accounts.Problem is, when i go to - Mail app - Settings - Accounts managements - Add Account
i see on the list still my old deleted emails accounts.

I want to ask how i clear history of this accounts on this list or how i cant delete cache from this mail app.

Please do not answer me how to delete account, i know how i can delete email account. I want only delete this list.
I add any images here. Thanks

 

error 0x8007042b when adding a Yahoo Mail account to MS Mail App

Yes, once 2-factor authentication is enabled you should then create the app specific password & enter it instead of the account password.