Windows 10: mail app not sending emails new user new laptop

hello,


I bought a new laptop running on windows 10. hp 15-cs3153cl model. I use icloud as my primary email source. I can see all the emails I have received on recently and the new ones that come in as well but I cant send an email to no one. this message displays.



"We weren't able to send this message, so we've put it in your Drafts folder. Before you try sending it again, you can check to see if the address is correct and that no attachments are too large".


any thought's


thanks.

:)

 

Office 2013 Mail Merge sending no emails

I used to have no problems sending a Mail merge on Windows 7, however, trying to do one today on Windows 10, and it's simply not working.

I've done everything the same, using an excel document as the data source, and that works fine. When I select Finish & Merge -> Send Email Documents and then OK, Word makes it appear it worked (all the dynamic values change to those of the contacts as it cycles through sending each email), but that's it. Not one email is sent; nothing in my sent items and nothing shows that any of those contacts have been email on our exchange or email archive software.

I've seen that people suggest that Outlook is my default app (it is). Double checked the registry key as well Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\(Default) has the value Microsoft Outlook.

I've literally done nothing different from when doing this on Windows 7; seems that the searches seem to suggest that it's a common problem as well, but everyone seems to say they had a problem and disappears from their support request (and most answer tell you to check the above registry key).

 

New emails link to old emails and they all show in the inbox

Hi Carlson,

Thank you for being part of Windows 10.

Before we proceed, I need more information to help you better.

• How many user account you have configured in the Windows Mail app?
• What do you mean by “New emails link to old emails”?

If you have configured more than one user account in the Windows Mail app then, I would suggest you to switch the user accounts and check the emails in the inbox.

Follow the below steps to switch the user accounts in the Windows Mail app:

• Open the Mail app.
• Under the Accounts select one user account and check the
  Inbox under Folders.

If the issue still persist then, I would recommend you to delete and reconfigure the account.

Hope the above information helps. Reply with necessary information and the result to help you further.

Thank you.

 

Can't send new email

Hi Steve,

Thank you for posting your query on Microsoft community.

I understand that you are facing difficulties with sending a new mail. I will certainly help you with the issue.

To assist you better,please answer the questions below:

• How do you access your Outlook.com account?
• Is it through browser,email client or mail app?
• Does the issue occur while accessing your account on different browser/devices?
• Is the issue specific to particular sender/domain?
• Did you make any changes prior to the issue?

Meanwhile,I suggest you to refer the article below and check if it helps;

http://windows.microsoft.com/en-us/windows/outlook/errors-sending-mail

Please get back to us with the updated status, we will be happy to assist you further.