Windows 10: Mail Attention Required and Update Password

Hello. I have a button on my screen in the Mail app that says "Attention Required". I could not figure it out, even after I deleted and re-setup my email on it. I have my gmail on it, but can not get my main email on it.

:)

 

Attention required

When I sync the Microsoft account from Microsoft Lumia 535, it shows "attention
required". I have a gmail account and outlook account, every time both are updated successfully. But when I try to open the Microsoft account, it shows
the message "we send a mail to your mail address, please follow the steps, if not found,
please find it in the junk folder" but I could not find
any mail in my gmail address. Already I did change the Microsoft
Account password 6 times, every time password change mail is stored to my inbox.I have
been trying to solve the issue since the 2nd day of this month,
but still unable to resolve it. Please help me.

Joydip Choudhury,

Microsoft Lumia 535

Moderator's note: The email address was removed. For security purposes, it is not wise to post personal information in the public community.

 

'Attention Required' notification in Windows 10 Mail

Im having same problem since Windows Phone 10 update (1607) (build 10.0.14393.2007) on MS Lumia 535. Keeps asking to "Fix" password. Enter correct password SAVE then wait. Then loops back to "Attention Needed", "Fix" ad-infinitum. Update has rendered Outlook
Mail app useless.

Moved from: Windows / Apps on Windows 10 / Mail/Outlook Mail

 

Attention Required: Windows Live 2 password is incorrect

Hi PIUPZ,



Thanks for Posting to the Microsoft Answers forums! In addition to the steps Jay provided, one other suggestion I want to call out before resetting your phone is to check if Two Step Verification has been enabled on your Microsoft account.

• Log in to https://account.live.com
• Click on Security info under Overview

Under the section Two-step verification, if you see that you are given the option to Set up two-step verification, please enable it the disable it (or leave it enabled if you prefer). If you see a link Turn off two-step verification, you will need to
create an app password to enter in on your phone:

• Click on Create a new app password under App passwords
• Enter your app password in the password field

After reviewing these settings, go back to the phone and manually sync your account (and update your password if necessary). You can sync the account by tapping
Settings > Email + Accounts then tap and hold your account for the
Sync option.



I hope this helps, please let us know if you have any further questions!



Regards,

Greg