Windows 10: Mail closes when email selected

Just started having issue open Mail once I select an email it opens and Mail closes

:)

 

While sending mail, does not show my name, instead shows my email address

I would suggest you to follow the steps to change the Account display in Mail app:

1. Open Mail app

2. Select “settings”.

3. Under settings select “Manage Account”.

4. Click on the Account name

5. Change the Account name

If still not working, try the steps below:

• In the Mail app, open Settings (the gear icon).
• Click 'Manage Accounts'
• Select the account you want to change the outgoing display name for
• Click 'options for syncing email, contacts, and calendar'
• in the account sync settings, there should be a 'Your name' text field that is used as the display name for outgoing emails.

 

email attachments

Hello Allan,

To attach a document file on an email, you can follow the step given below:

For Windows 10 Mobile:

• Launch to File Explorer app.
• Press and hold the file that you need to attach on the email, and select
  Share button.
• Select Outlook Mail on the suggested applications.

For Windows Phone 8.1:

• Download and install
  Files app.
• Launch Files app.
• Tap and hold the document that you need to attach on the email, and select
  Share button.
• Select the Mail app on the suggested applications.

Feel free to post back if you have other queries.

 

Email Closes Unexpectedly

Hi,



Thank you for posting in Microsoft Community.

Sorry for the inconvenience caused. I will certainly help you with it.



From the description it is understood that you are facing issues with Windows 10 Mail App.



Which email account have you added in the Mail app?

Do you receive any error code or error message when the Mail app closes?



Please try the below methods and check:



Method 1: I would suggest you to run the Windows app troubleshooter and check if the issue can be resolved.

Try these steps to run the troubleshooter:

• Type troubleshooting in the search bar.
• Click view all in the left panel.
• Select ‘Windows store apps' and follow the on-screen instructions.
  

Method 2:

Type in the following commands listed in the table below under the “Remove PowerShell Command” column to remove the app. The app can be reinstalled using the Store App. You will need to exit the Store app if it is already open before reinstalling
the app.

Please follow the steps below to uninstall the apps.



1. Go to the Start menu and do a search for PowerShell, right-click the app from the list, and click Run as administrator.

2. Type these commands to remove Mail and Calendar app.

get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackage




Hope the information helps.

If the issue remains unresolved, please get back to us and we would be happy to help.