Windows 10: mail icon

My mail icon won open when I click on it. I have restart the computer, restart the application. I do not know what else to do. Please help as this is a lot easier to access then going to my email all the time. It keeps me logged in where my email does not.

:)

 

Mail app will not open on 10041.


Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Archived mails are missing in Windows 10 Mail App.

Hi John,

I appreciate the troubleshooting steps you have tried to resolve the issue.

Follow the Steps below and check.

Step 1: Check the sync settings in Mail app.

• Open Mail app and Hoover mouse point on top.
• Next to Search icon you can seen Sync this View.
• Click on the icon and let it Sync.
• Close and reopen Mail app and check Archived mails.

If issue persist follow next Step.

Step 2: Run the Windows App Troubleshooter.

I suggest you to download and run the app troubleshooter from the below link and check if it helps.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Do let us know if you are able to find Archive files in Mail app. Thank you.

 

Mail App/Icon Email Address Incorrect

Hi,

We appreciate your time and effort for getting back to us.

I suggest you to remove your email account from the Mail app and re-configure it. Follow the steps below to do the same:

To remove the email account:

• Open Mail app and click Settings
  (Gear icon).
• Click on Accounts.
• Click the account you want to remove.
• At the bottom, click Remove account or
  Remove all accounts.

To re-add the email account:

• Open Mail app and click Settings.
• Click on Accounts.
• Click on Add an account, choose the type of account you want to add, and then follow the on-screen instructions.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.