Windows 10: Mail keeps shutting down when i try to access an email

Every time i try to open an email on windows mail it closes the program. i dont think ive done anything to the settings. ive never had this problem and ive tried shutting down and restarting my laptop and it doesnt work. Help?

:)

 

Delete mails in Outlook but want to keep mails untouch in webmail

When I deleted an email in outlook and my webmail got deleted too. I want to keep all the inbox mails from the webmail even I complete deleted in outlook. I spend hrs can't think it out how. Any step by step instruction? I'm using IMAP account btw. Thanks and Merry Christmas.

 

Shut off email chime with Windows Live Mail?


Folks,

I'm totally fed up with getting a loud chime whenever an email drops into my inbox. How do I shut off this intrusive sound?

I've looked in Settings/System/Notifications and Actions. There is no listing for my Windows Live Mail "app". So...that route is closed.

The Mail app has a gear symbol which supposedly lets you shut off sounds. I don't use Mail. I use Windows Live Mail. WLM does not have a cute little gear symbol. So...that route is closed.

How do I shut off this friggin' noise???

Thanks,
Ken

Edited: Crap. I found it. It's in WLM/File/Options. Sigh. "File"? Really?

 

Windows LIve Mail

Hi,

Thank you for posting in Microsoft Community.

It is possible that Mail.MsMessageStore file was corrupted. Please follow the steps below on how to repair the file:

• • 
    Which is the email client that you use to access your emails? Windows live mail or through mail app? Or do you access email via your Web Browser?
    
  • 
    If you use email client, what type of email account? (i.e. POP, IMAP, Exchange or other...)
    

I suggest you to follow the below steps and check if it helps if you access it through Windows live mail.



1. Restart the computer (this is to ensure that Live Mail is fully shut down, and that none of it's components are in use when the computer starts)



2. Press Windows+ X and select command prompt(Admin).

3. Copy the following (press Ctrl+C):



esentutl.exe -d "%userprofile%\AppData\Local\Microsoft\Windows Live Mail\Mail.MSMessageStore"



Note: the "" are necessary



4. Right click in the command prompt Window, and select Paste, so you now see the following:



C:\Windows\system32>esentutl.exe -d "%userprofile%\AppData\Local\Microsoft\Windows Live Mail\Mail.MSMessageStore"



5. Press enter. esentutl will now defragment the Live Mail database file



6. Once done, you can close the command prompt, and restart the PC again



If the issue persists, please notify us.



Thanks.