Windows 10: Mail never checks for new messages

So I've had this problem for months.


No matter what frequency I set Mail & Calendar to sync to, it never checks for new messages on its own.

No background syncing, no notifications, ever.
It only ever syncs when I manually open the app.


I reset the app, I manually uninstalled/reinstalled it, I removed and re-added my gmail account, and nothing has worked.


The only clue I have is that Window seems to be suspending the Mail app process whenever I'm not looking at the app.




If I can disable app suspension, that would be good. I'm pretty sure my gaming desktop can handle a background email app.

:)

 

Check for new messages in Mail?

Hi,

Thank you for posting your query in Microsoft Community.

We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.

Issue: check for new messages.

Method: 1

I suggest you to follow the below steps.

If not follow the method 2

Method: 2

I suggest you to Run App Troubleshooter.

Follow the below link to run troubleshooter.

http://windows.microsoft.com/en-US/windows-8/what-troubleshoot-problems-app　

Issue: how to create folders for received messages.

Method: 1

If you are using outlook email or any other email address, I suggest you to log in from the email client server & create new folder that will automatically save in mail app,

Hope this helps in resolving the issue. If issue persists, do get back to us. We will be happy to assist you.

Thank you.

 

Windows Live Mail keeps on checking for new messages in Windows 10.

Hello Alan,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you are experiencing issue Windows Live Mail keeps on checking for new messages in the system.

I certainly understand your concern and will try my best to help you.

There is a possibility that this issue might have occurred either due to
“Hardware / Software” or due to “system files”
that have gone bad in the system.

I would suggest you to try following methods and check if it helps.

Method 1:

How to run the Modern UI App troubleshooter, please follow the steps in the link provided below.

Note: The Modern app troubleshooter is a built in troubleshooter that can detect and fix most of the app errors automatically. So, I would suggest you to download and run the
Modern app troubleshooter to fix any app errors. You can download it here:

http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

If the issue persists, follow method 2

Method 2:

Update and synchronize your apps. To do so, please follow the steps given below and check if it helps.

• 
  On the Start screen, go to the
  Windows Store.
  
• 
  Press the Windows + C to display the charms bar.
  
• 
  Click Search.
  
• 
  In the search box, type
  app updates.
  
• 
  Go to settings.
  
• 
  Click on check for updates to update any apps installed on your computer.
  
• 
  Click on sync licenses to sync the app licenses.
  
• 
  Now try syncing your emails and check if the problem is fixed.
  

If the issue persists, follow method 3

Method 3:

Try to uninstall and reinstall Mail app and check if it works.

To uninstall mail app, please follow the steps given below.

• 
  Press Windows + C
  
• 
  In the search box, type mail app
  
• 
  Right click on the mail app and click on uninstall
  
• 
  Click okay.
  

In order to reinstall the Mail App, follow these steps:

• 
  Click on “Store” to open Windows Store App.
  
• 
  Press “Windows Logo” + “C” keys on the keyboard to open the Charms bar.
  
• 
  Click on “Search”
  
• 
  Type “Mail App” in the search box.
  
• 
  Click on the icon which shows “Mail, Calendar, People and Messaging” from the search result.
  
• 
  Click on “Install” from the Mail App page.
  

For more information, you may refer to this link:

http://windows.microsoft.com/en-IN/windows-8/mail-app-faq

The above steps holds good for Windows 10 as well.

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

 

Windows Live Mail 2012 cannot create new message or reply and have lost folders

Hi Mary,

I realize that it must be difficult for you when things are not working as it should. Sorry to know that you are facing this issue. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  Did you make any changes to the pc prior to this issue?
  
• 
  Have you installed all pending updates on the pc?
  
• 
  Is the issue specific to Windows Live Mail 2012?
  
• 
  What is the error message you get when you say “cannot create any new messages or reply to messages”?
  

Suggest you to check if you are able to access the web mail using a browser to check if you are able to create new mails and also to reply to any mail.

Also suggest you to install any pending Windows updates on the pc to check if that helps.
Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Follow these steps to repair Windows Essentials to check if that helps:

• 
  Press “Windows key + R” to get the run window.
  
• 
  Type “appwiz.cpl” and hit enter.
  
• 
  Select “Windows Essentials 2012” and click “change/uninstall”.
  
• 
  Select “Repair all Windows Essentials programs” and follow the on-screen directions to repair Windows Essentials.
  

Once this is done restart the pc to check if that helps.

Keep us informed to help you further.