Windows 10: Mail Notification Question

I get zero notifications AND I cant get live tiles to work on the mail app

 

Can you post your Anti-Virus info? Which company and version? If you are just using Windows Defender post that.

 

Anyone trying to help others is NEVER A PROBLEM WITH ME.

Looking at Microsoft Community Forums I have found 30 posts or 'ME TOO" clicks on Mail App problems.
By far the #1 problem App in Windows 10

At the Norton Forum nothing on Win 10 Mail Apps except Norton Spam Blocker is not blocking spam emails. I checked the HOTFIXES area and nothing on Mail App email being blocked.

I have taken your idea one step further and DISABLED Norton Firewall (permanently) and then did a restart. The restart reactivated Windows Firewall, I double checked it at Control Panel > Windows Firewall.

Because I have several email accounts I sent myself 2 emails and early indications are that you could be onto something not recognized on the Norton or Microsoft Forums. I will know more later today. Will keep you updated.

On the two email samples, my mail app live tile displayed incoming email, also I got sound and banner notifications. *What

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PS later post : You are really on to something, I am going to post this on Norton Forum and
see what replies I get.

 

Interesting to hear how this goes

I just the use the built in firewall, no 3rd party one, so there could be different causes of this problem

 

Same here, no 3rd party firewall app. Panda Cloud AV without firewall + Windows firewall. Notifications and live tile still does not work.

 

I have used Pop Peeper mail notification for years and it works fine.
You can set it to check your email for what ever amount of time you want from multiple accounts.
I usually download it from download.com .

Just a thought.

 

Thanks, David. I just got to feeling like I was being a pest. Not saying you, but some people are emotional with frustration coming on seeking help. They expect an answer pronto.

I could be on to something. That was the only difference I saw between our systems, save OEM brand. 90% of problems stem from drivers and probably not that, but we can't eliminate that as a cause yet either. I've heard of more weird things.

Good that it's working for you. You got that far. *Smile

Could be that when the Email app when installed upon OS installation that one some machines it may make an improper firewall rule. Not sure if it's the app installer's (Windows installer?) responsible in performing that or if it's the firewall installer's function since yours is 3rd party. Not that savvy to know myself.

Again, good luck.

 

Please see my post answering David. Could be something is making the wrong firewall rule even if it's Windows firewall. We shall see.

And as you stated, Paul, it could be something else even both. Could be totally different for others.

 

Hi there, ronfiveo. Welcome to the forum. *Smile

That's very considerate and kind of you to post that, however, some users prefer not to use 3rd party, especially when there's a global feature for such that should work.

 

as far as I can see the firewall looks ok
mail is allowed on all ports and protocols

for me, receiving mails is working fine, just don't get notified of them

 

I am using Kaspersky Anti Virus. Turned off Windows Defender.

 

same here

 

Having my Norton firewall off continues to enable Notifications, Banners, Sounds, Live Tile and Speedy Mail Delivery.

 

My friend has the same problem, no email or calender notifications. Using built in windows firewall and defender.

 

I believe I have found a solution.

I have been in communication with someone that has Norton Security Suite 22.5.2.15 and turning off his firewall did not improve his email app notifications. Working together we have both verified that the Microsoft Update (KB3081424), released on Thursday 8/6/2015, HAS SOLVED our Mail App notification problems.

The Update is a large Update which in past versions of Windows might be called a Service Pack.
In Windows 10 this type of Update is called a "Cumulative Update".
For more information on the KB3081424 update click on this link.

https://support.microsoft.com/en-us/kb/3081424