Windows 10: Mail notification sound doesn't play

I'm running Wn10 and I would like to change some sounds. I'm running a background theme. I have downloaded a Wav file (thefreesite.com), added this file in a sound scheme (mail notification), tested it, saved it as modified scheme, but the sound doesn't play at all (when mail arrives). Is it perhaps not possible to play downloaded Wav files in a sound scheme ?

:)

 

No notification sound in mail on lumia 550.

My Lumia 550 will not make a sound when I receive an Email.

It is set to play sound in: Outlook Mail/Settings/Notifications.

It is set to make notification sound in: Settings/Personalisation/Sounds/App sounds/Outlook mail.

Other than that there doesn't seem to be anything I am missing. Notification sounds are working for receiving texts & Watsapp.

Please help.

 

Mail app doesn't show notifications at all.

Hello! Mail app doesn't show notification banners, doesn't play sound and doesn't show notifications in action center when new mail arrives. In options notifications are on.

 

In the Mail app>settings>options you need to make sure play a sound is ticked- for each account.

 

I have these ticked and still no new email notification sound...

 

This is the way I solved it : Settings - System - Notifications etc. - scrolled down to Show notifications from these apps - click on Mail (the button was set in position ON) -> Changed Show notification banners to ON (it was set to off for some reason) and everything started working, sounds and banners

 

oddly enough, I turned on my PC this morning and the notifications worked.
I'd like to just have the sound and not the banner though as they will minimise any game you're playing at the time.

 

In email app, under settings, options, at the bottom, you can choose between banner and/or sound.

 

hmm sound not working again...

 

This thread should really be marked as not solved.

 

Ok, unsolved. I still have problems too with the nofifications. I receive them randomly, one day it works fine, the other day no notifications at all. You cannot rely on it. Also when the screen goes off (not in sleep), no notifications are sent (I solved this by activating a screensaver). Also the live tile is not working properly : number of mails not correct, messages on tile disappear after approx 15 minutes. And so on. The mail app on Wn 8.1 worked fine though.
I guess we have to wait for a MS update. I wonder if there exists another great mail app with a live tile and notifications which you can rely on for 100% (as on my Android Phone).

 

Works randomly for me too.

I solved it by installing Live Mail, no banners or live tile (no will there ever be) but at least I know when I have mail. Plus the interface is just so much better on a desktop ala Windows Photo Viewer. *Biggrin

I just can't understand how something so simple doesn't work regarding email notifications.

 

Works for me on both machines. Maybe something to do with settings or upgrade(with left overs in the registry) vs. clean install.

 

I did a clean install and I've checked my settings, they're correct.
Plus there's others experiencing the same issue so I'm inclined to think it's a bug rather than something at my end.

 

Quite a few mentions of mail notifications not working properly (including mine), if I leave mail running then they seem fine, so to me it looks like something crashing in the background stopping it

Have seen a few reports that a clean install doesn't fix it (though not tried myself to verify)

Hoping for a fix in the big update that is coming sooooon