Windows 10: Mail - Shows someone else's name

Discus and support Mail - Shows someone else's name in Windows 10 Customization to solve the problem; About a year ago, I took over an account for an organization and sync that Gmail account with my mail account on windows. The previous handler of the... Discussion in 'Windows 10 Customization' started by CD333, Nov 19, 2019.

  1. CD333 Win User

    Mail - Shows someone else's name


    About a year ago, I took over an account for an organization and sync that Gmail account with my mail account on windows. The previous handler of the account added their name to it. I no longer have that account.

    However, since adding it, my OTHER accounts will show up with that previous email's name. Whenever I email someone, no matter what account I use, the previous person's name will display. I have struggled resolving this issue.

    I've tried multiple times to go through my settings to change the name, but this other person's name persists.

    Thank you for any help!

    :)
     
    CD333, Nov 19, 2019
    #1

  2. While sending mail, does not show my name, instead shows my email address

    I would suggest you to follow the steps to change the Account display in Mail app:

    1. Open Mail app

    2. Select “settings”.

    3. Under settings select “Manage Account”.

    4. Click on the Account name

    5. Change the Account name

    If still not working, try the steps below:

    • In the Mail app, open Settings (the gear icon).
    • Click 'Manage Accounts'
    • Select the account you want to change the outgoing display name for
    • Click 'options for syncing email, contacts, and calendar'
    • in the account sync settings, there should be a 'Your name' text field that is used as the display name for outgoing emails.
     
    ManojKumarMK, Nov 19, 2019
    #2
  3. Chaply Win User
    Not getting the contact names in Windows Mail app while composing Email

    I compose an email in Win 10 mail. I click on the "To". The popup shows "Suggested recipients", not the usual People app list of names .... and I cannot do anything with names in the suggested list, even if I select one.

    This has to be People app related, right?

    ***Modified title from: People app***
     
    Chaply, Nov 19, 2019
    #3
  4. Brink Win User

    Mail - Shows someone else's name

    Mail app will not open on 10041.


    Hello Adam,

    This is the suggested solution below if you haven't already tried it. Mail - Shows someone else's name :)

    In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

    • Open powershell as administrator
    • Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
    • Re-install Mail, People and Calendar from the Store (green tile)
     
    Brink, Nov 19, 2019
    #4
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Mail - Shows someone else's name

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