Windows 10: Mailto: in Browsers not working

Discus and support Mailto: in Browsers not working in Browsers and Email to solve the problem; Good Day, I have recently upgrade to windows 10 and the mailto: links dont work anymore. Running outlook 2013. When I go to a webpage with a clickable... Discussion in 'Browsers and Email' started by alex1002, Oct 1, 2015.

  1. alex1002 Win User

    Mailto: in Browsers not working

    Good Day,
    I have recently upgrade to windows 10 and the mailto: links dont work anymore. Running outlook 2013. When I go to a webpage with a clickable email it no longer opens outlook new message. I tried to check the default programs, made sure that outlook is the default for mailto:. This feature worked fine with my windows 8.1
    Can anyone advice?
    Thank you

    alex1002, Oct 1, 2015
  2. DaveM121 Win User

    Error message

    OK, I think you are clicking on a Email link and if you do not have a mail client like MS Outlook installed, Windows does not know how to open a mailto link. Most users nowadays open email in their Web browser but this is not the same as having a mail client
    installed . . .

    Each browser handles mailto links differently, your best option is to google your browser name and the mailto handler

    For example 'how to set mailto handler in Chrome'
    DaveM121, Oct 1, 2015

    I had the same problem. Because MAILTO was displaying Chrome browser even if the default app was Outlook, I tried changing the default browser to Microsoft Edge. IT WORKS... but I don't why it has to be MS Edge. Any reason, microsoft?

    LysanderCastro, Oct 1, 2015
  4. SuzyThys Win User

    Mailto: in Browsers not working

    Hi Alex,
    has this been solved yet? I have the same problem.
    Kind regards
    SuzyThys, Oct 11, 2015
  5. Rolly13 Win User
    Have you used the configuration screen ? Use the PC settings- System - Standard apps. There you should be able to pick the right program
    Rolly13, Oct 12, 2015
  6. Try Settings/ System/Default Apps scroll to the bottom/ Choose default application by protocol.

    Mailto: in Browsers not working [​IMG]
    Torquemada, Oct 12, 2015
  7. alex1002 Win User
    This is already selected! Set to outlook and still not working

    alex1002, Nov 11, 2015
  8. Rolly13 Win User

    Mailto: in Browsers not working

    Instead of default application by protocol, select Default application by app. Choose your app and Click the first option. Check and if it is still not OK choose the second option.
    Rolly13, Nov 12, 2015
  9. alex1002 Win User
    I did what you mentioned and still same problem!
    alex1002, Nov 12, 2015
  10. Rolly13 Win User
    Je kan je standaard programmas wijzigen in PC Instellingen van Windows 10 maar ook in het configuratiescherm Standaardprogrammas. Misschien daar ook eens de mogelijkheden proberen.
    Rolly13, Nov 13, 2015
  11. MamaBear Win User
    Hi people. Here we are in August 2016 and I just upgraded to Windows 10 a few weeks ago and am having the same problem. No matter what I try, mailto links won't work now to Pegasus Mail, from any browser. And yes, I've tried the system settings and they are set to the Pegasus Mail Sendto exe file. But I get an error when clicking any email sendto link from any browser.
    MamaBear, Aug 8, 2016
  12. I posted this into new thread last week - no response as yet!

    I guess Microsoft just doesn't care about this issue as indeed it's now August 2016 and the first post to this thread was back in October 2015.

    My post reads

    This application's email address URL's work with every other operating system our users have - including earlier versions of Windows - but NOT 10.

    I've seen other posts about this going back to June/July 2015 - how come it still seems to be happening over 12 months later?
    haconnor46, Aug 8, 2016
  13. prikker Win User

    Mailto: in Browsers not working

    There is another way, but only for Firefox and only if you use webmail:
    Try this:

    Go to "about:config", and put the value "gecko.handlerService.allowRegisterFromDifferentHost" to true.

    Then in the menu choose option "Developer" and click on "Scratchpad".

    Paste the following text in the editor:
    javascript:navigator.registerProtocolHandler('mailto',' - Microsoft free personal email Mail');
    and click on "Run".

    Now go to "Options", "Applications", tab content type "mailto" and select the option "Use Live Mail"
    prikker, Aug 8, 2016
  14. I use Chrome and Gmail.

    Why won't Microsoft fix this issue - you'd think it would be quite simple considering it's worked forever with Windows until they broke it in Windows 10!

    haconnor46, Aug 8, 2016
  15. MamaBear Win User
    They may be getting hassled about it now, and may fix it?
    MamaBear, Aug 8, 2016

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