Windows 10: Malfunction USB ports and BSOD (when restarting), after closing laptop lid

Discus and support Malfunction USB ports and BSOD (when restarting), after closing laptop lid in Windows 10 Drivers and Hardware to solve the problem; Sometimes, when reopening my laptop lid after closing it, I find that my USB ports are not working (unplugging and replugging my USB devices does not... Discussion in 'Windows 10 Drivers and Hardware' started by OhItWorks, Aug 13, 2019.

  1. OhItWorks Win User

    Malfunction USB ports and BSOD (when restarting), after closing laptop lid


    Sometimes, when reopening my laptop lid after closing it, I find that my USB ports are not working (unplugging and replugging my USB devices does not fix it). I proceed to restart my laptop, and will end up being stuck at the "blue restart screen" for a very long time, or at the "BSOD screen" without restarting, which ultimately forces me to hard-shutdown my laptop by long-pressing on the Power button


    I have tried configuring some settings, but only to no avail.


    Below are some the info that I have uploaded.



    In Event Viewer,

    • Source: Kernal-Power
    • Event: 41
    • General description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly
    BugcheckCode 159
    BugcheckParameter1 0x4
    BugcheckParameter2 0x12c
    BugcheckParameter3 0xffff818862f8f040
    BugcheckParameter4 0xfffff8055fbfc7e0


    Mini-Dump Files:


    https://drive.google.com/open?id=1LSsDyHrftGCL_ZyCbo0ORGil2S-RwxP2


    Laptop Info:

    OS Name Microsoft Windows 10 Home

    Version 10.0.18362 Build 18362

    Other OS Description Not Available

    OS Manufacturer Microsoft Corporation

    System Name PALADIN07

    System Manufacturer LENOVO

    System Model 20H5CTO1WW

    System Type x64-based PC

    System SKU LENOVO_MT_20H5_BU_Think_FM_ThinkPad E570

    Processor Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz, 2901 Mhz, 2 Core(s), 4 Logical Processor(s)

    BIOS Version/Date LENOVO R0DET96W (1.96 ), 20-Sep-18

    SMBIOS Version 3.0

    Embedded Controller Version 1.96

    BIOS Mode UEFI

    BaseBoard Manufacturer LENOVO

    BaseBoard Product 20H5CTO1WW

    BaseBoard Version SDK0J40709 WIN

    Platform Role Mobile

    Secure Boot State Off

    PCR7 Configuration Elevation Required to View

    Windows Directory C:\WINDOWS

    System Directory C:\WINDOWS\system32

    Boot Device \Device\HarddiskVolume1

    Locale United Kingdom

    Hardware Abstraction Layer Version = "10.0.18362.267"

    User Name PALADIN07\Aaron

    Time Zone Malay Peninsula Standard Time

    Installed Physical Memory (RAM) 16.0 GB

    Total Physical Memory 15.9 GB

    Available Physical Memory 7.89 GB

    Total Virtual Memory 18.8 GB

    Available Virtual Memory 8.73 GB

    Page File Space 2.88 GB

    Page File C:\pagefile.sys

    Kernel DMA Protection Off

    Virtualization-based security Not enabled

    Device Encryption Support Elevation Required to View

    Hyper-V - VM Monitor Mode Extensions Yes

    Hyper-V - Second Level Address Translation Extensions Yes

    Hyper-V - Virtualization Enabled in Firmware No

    Hyper-V - Data Execution Protection Yes

    :)
     
    OhItWorks, Aug 13, 2019
    #1
  2. Ruz San Win User

    Laptop restarts after closing the lid

    Hi,

    It appears that your laptop hibernates when you close its lid. This feature terminates running processes on your machine since it allows the system to use very little power. If
    Do nothing is already selected for Choose what closing the lid does
    in Power Options, let's try to make hibernation unavailable. Follow these steps:

    • Right-click on the Windows icon on your home screen.
    • Select Command Prompt (Admin).
    • Click Yes if you get a prompt window.
    • Type powercfg.exe /hibernate off then press Enter.
    See if this will prevent the laptop from hibernating when you close the lid.

    Let us know how it turns out.
     
    Ruz San, Aug 13, 2019
    #2
  3. rmoreau Win User
    How to force shutdown on laptop lid close ?


    Hi,
    I want to force a shutdown when the user close the laptop lid even if MSWord is open and the document was not saved.
    Any suggestion ?

    Regards
     
    rmoreau, Aug 13, 2019
    #3
  4. mewmew Win User

    Malfunction USB ports and BSOD (when restarting), after closing laptop lid

    USB Malfunction

    I have Windows 7 64 bit on my ASUS laptop and am having problems with the USB for my ddr mat.

    USB headset, mouse, keyboard all work. The DDR mat driver installs and works on other computers and laptops but on my laptop it gives me a driver not found, USB has malfunctioned/damaged. I have tried it in all of the different USB ports on the laptop, nothing works.

    Any ideas?
     
    mewmew, Aug 13, 2019
    #4
Thema:

Malfunction USB ports and BSOD (when restarting), after closing laptop lid

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