Windows 10: Malicious removal tool

Discus and support Malicious removal tool in AntiVirus, Firewalls and System Security to solve the problem; I run Malicious software removal tool (MRT) and it ALWAYS comes up with one file found. When I list the details, nothing shows up in the list. Today... Discussion in 'AntiVirus, Firewalls and System Security' started by David Webb2, Oct 13, 2018.

  1. DAVID WEBB2
    David Webb2 Win User

    Malicious removal tool


    I run Malicious software removal tool (MRT) and it ALWAYS comes up with one file found.

    When I list the details, nothing shows up in the list.

    Today I ran MRT and it listed 3 files found - but once more nothing shows in the list.

    Rerunning MRT again shows 3 files found.

    So it suggests to me that MRT isn't doing its job.

    I also ran Malwarebytes which found two files which I quaratined, then I ran MRT again, but still 3 files found.

    Any suggestions please ????

    :)
     
    David Webb2, Oct 13, 2018
    #1
  2. ANTHONY GAL
    Anthony Gal Win User

    malicious software removal tool

    Hi Alex,

    We would like to know more about the issue by answering the following questions below:

    • Have you tried to uninstall and reinstall Microsoft Windows Malicious Software Removal Tool?
    • What is the last action taken before this issue happens?

    We suggest that you check this link for more details regarding your issue:
    The Microsoft Windows Malicious Software Removal Tool (MSRT) helps remove specific, prevalent malicious software from computers that are running supported versions of Windows.

    We look forward to your response.
     
    Anthony Gal, Oct 13, 2018
    #2
  3. JSSSSSSSSS
    Jsssssssss Win User
    downloadable Malicious software removal tool

    > downloadable Malicious software removal tool


    > where does MS hide their downloadable Malicious software removal tool on this site?


    The Malicious Software Removal Tool (MSRT) is not "built into Windows 10".

    "Microsoft generally delivers MSRT with Windows Update the second Tuesday of the month. The standalone version available on this* page is delivered at the same time.
    "

    *See here:
    https://www.microsoft.com/en-us/download/malicious-software-removal-tool-details.aspx

    For advanced information,
    read KB890830 at support.microsoft.com    .

    Suggestion to also read:
    https://www.windowsphoneinfo.com/threads/malicious-software-removal-tool-in-windows.9015/
     
    Jsssssssss, Oct 13, 2018
    #3
  4. MARBY REY
    Marby Rey Win User

    Malicious removal tool

    Microsoft Windows Malicious Software Removal Tool

    Hi David,

    Windows Malicious Software Removal Tool (MSRT) helps remove malicious software from computers. To address your concern on how to remove the detected threats, we suggest that you check this
    article
    and follow the section: When the Malicious Software Removal Tool detects malicious software.

    Feel free to ask back any question and let us know how it goes.
     
    Marby Rey, Oct 13, 2018
    #4
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Malicious removal tool

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