Windows 10: Malware keeps coming back

Discus and support Malware keeps coming back in AntiVirus, Firewalls and System Security to solve the problem; This softonic PUP is coming back after few restarts of the system. How can i completely delete it? [img] 144542 Discussion in 'AntiVirus, Firewalls and System Security' started by patriotaki, Nov 16, 2019.

  1. Malware keeps coming back

    This softonic PUP is coming back after few restarts of the system.
    How can i completely delete it?

    Malware keeps coming back [​IMG]

    patriotaki, Nov 16, 2019

  2. Malware keeps coming back

    The SupportScam: JS/TechBrolo.F malware is found daily on my computer by Windows Defender. What can I do to keep it from coming back?

    I've done a complete scan, updated definitions, etc.
    TimDittmer, Nov 16, 2019
  3. Amadeus51 Win User
    Malware removal

    Understood, OldMike. I will keep your suggestion in mind. I always appreciate suggestions from those who know more than I do. I think the Malware did do more than one scan, because I had to approve removal of what it found twice. I don't see Windows Defender on the list of programs. I think it was on there before they redid the software. Pluto TV also disappeared.
    Amadeus51, Nov 16, 2019
  4. Le Boule Win User

    Malware keeps coming back

    Malware keeps coming back


    Also see

    Windows Defender should address this issue - - -

    Any new browser extensions that you need to disable/remove?

    Did you empty temporary internet files, reboot the computer, manually update Windows Defender and run a Quick Scan?

    You may want to scan with the Emsisoft Emergency Kit (a free program): Как обнаружить и удалить угрозы с помощью Emsisoft Emergency Kit | Emsisoft | Security Blog

    If you still have issues see the following:

    For issues with popups while using Edge see the Answer of GreginMich dated
    June 20, 2016: 1 888 2361 scam
    More detailed information on this continuing issue may be found in the January 2, 2017 post of GreginMich in Microsoft Virus.

    For issues with Google Chrome see How to stop unwanted pop-ups
    or homepage changes in Chrome
    , and How to
    reset Google Chrome settings
    . You may want to use

    If the popups and issues continue see the following free multi-step removal guide from

    STEP 1: Uninstall malicious programs from Windows

    STEP 2: Remove adware and pop-up ads with AdwCleaner

    STEP 3: Remove potentially unwanted programs with Malwarebytes Anti-Malware

    STEP 4: Remove rootkits and trojans with HitmanPro

    (OPTIONAL) STEP 5: Remove browser hijackers with Zemana AntiMalware Free

    (OPTIONAL) STEP 6: Remove pop-up ads from Internet Explorer, Firefox and Google Chrome

    You may not need to use Hitman Pro (Trial Version) or Zemana (also a trial version) as suggested in step 4 and step 5 but you may need to reset your browsers.

    Le Boule, Nov 16, 2019

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