Windows 10: Malware keeps coming back

This softonic PUP is coming back after few restarts of the system.
How can i completely delete it?




:)

 

Malware keeps coming back

The SupportScam: JS/TechBrolo.F malware is found daily on my computer by Windows Defender. What can I do to keep it from coming back?

I've done a complete scan, updated definitions, etc.

 

Malware removal


Understood, OldMike. I will keep your suggestion in mind. I always appreciate suggestions from those who know more than I do. I think the Malware did do more than one scan, because I had to approve removal of what it found twice. I don't see Windows Defender on the list of programs. I think it was on there before they redid the software. Pluto TV also disappeared.

 

Malware keeps coming back

See
https://www.microsoft.com/security/portal/threat/encyclopedia/entry.aspx?Name=SupportScam:JS/TechBrolo.F&ThreatID=-2147247612



Also see
https://www.microsoft.com/security/portal/threat/encyclopedia/Entry.aspx?Name=SupportScam:JS/TechBrolo.A



Windows Defender should address this issue - - -



Any new browser extensions that you need to disable/remove?



Did you empty temporary internet files, reboot the computer, manually update Windows Defender and run a Quick Scan?



You may want to scan with the Emsisoft Emergency Kit (a free program): Как обнаружить и удалить угрозы с помощью Emsisoft Emergency Kit | Emsisoft | Security Blog

If you still have issues see the following:



For issues with popups while using Edge see the Answer of GreginMich dated
June 20, 2016: 1 888 2361 scam
More detailed information on this continuing issue may be found in the January 2, 2017 post of GreginMich in Microsoft Virus.



For issues with Google Chrome see How to stop unwanted pop-ups
or homepage changes in Chrome, and How to
reset Google Chrome settings. You may want to use https://www.google.com/chrome/cleanup-tool/



If the popups and issues continue see the following free multi-step removal guide from Malwaretips.com: https://malwaretips.com/blogs/remove-adware-popup-ads/

STEP 1: Uninstall malicious programs from Windows

STEP 2: Remove adware and pop-up ads with AdwCleaner

STEP 3: Remove potentially unwanted programs with Malwarebytes Anti-Malware

STEP 4: Remove rootkits and trojans with HitmanPro

(OPTIONAL) STEP 5: Remove browser hijackers with Zemana AntiMalware Free

(OPTIONAL) STEP 6: Remove pop-up ads from Internet Explorer, Firefox and Google Chrome

You may not need to use Hitman Pro (Trial Version) or Zemana (also a trial version) as suggested in step 4 and step 5 but you may need to reset your browsers.

https://malwaretips.com/blogs/reset-internet-explorer-settings/

https://malwaretips.com/blogs/reset-chrome-settings/

https://malwaretips.com/blogs/reset-firefox-settings/

http://www.howtogeek.com/237527/how-to-reset-microsoft-edge-in-windows-10/



Regards…



http://blog.emsisoft.com/2015/01/27/top-10-ways-pups-sneak-onto-your-computer-and-how-to-avoid-them/