Windows 10: Malware/virus

Discus and support Malware/virus in AntiVirus, Firewalls and System Security to solve the problem; One of our email addresses in office 365 have sent out an email with the heading "Received a document from (the person and email address included in... Discussion in 'AntiVirus, Firewalls and System Security' started by Des Crowther, Mar 6, 2019.

  1. Malware/virus


    One of our email addresses in office 365 have sent out an email with the heading "Received a document from (the person and email address included in header)"

    If referred to a document in onedrive INV_3372889.


    Has anyone see this and how can we ensure that the office 365account is safe now? I don't know why Office 365 virus software didn't detect it. It has been sent to all the addresses in the email address book.


    Des

    :)
     
    Des Crowther, Mar 6, 2019
    #1
  2. Mel Tar Win User

    Rooted Malware, Virus, and Trojan Infection, Keylogger Trojan Malware

    Hi,

    Please click the link below and follow Stephen Boots' suggestion on how to remove Trojan virus on your computer:

    Let us know if you need further assistance.
     
    Mel Tar, Mar 6, 2019
    #2
  3. Ernie San Win User
    Is it a Virus or a Malware or something else?

    Hello Joes,

    There's a possibility that your device is infected with a malware causing why you're unable to delete the game on your laptop. In order for us to assist you better, we'd like to ask the following:

    • Aside from formatting the hard drive, what other troubleshooting steps have you tried so far?
    • Have you asked your friend where did he download the games?

    To identify if your computer is infected with a virus or malware, we recommend downloading and running
    Microsoft Safety Scanner. The scanner can easily detect if there's any virus found on your device. To do so, follow the steps on this
    link.

    We are looking forward to your reply.
     
    Ernie San, Mar 6, 2019
    #3
  4. Le Boule Win User

    Malware/virus

    Le Boule, Mar 6, 2019
    #4
Thema:

Malware/virus

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