Windows 10: Malware

Discus and support Malware in AntiVirus, Firewalls and System Security to solve the problem; I was on the computer paying bills. A bright red screen appeared. It was some sort of screen for wifi protection. The company name was Network Help.... Discussion in 'AntiVirus, Firewalls and System Security' started by AEGreene, Feb 6, 2020.

  1. AEGREENE
    AEGreene Win User

    Malware


    I was on the computer paying bills. A bright red screen appeared. It was some sort of screen for wifi protection. The company name was Network Help. The address given was 1023 Independence Blvd., Virginia Beach, VA 23462. The phone number given was 1-855-295-0715, the email *** Email address is removed for privacy ***. The product name was Sonic wall Firewall.


    The charge was $399 for automatic and $299 for manual. The phone personnel had an Indian accent.


    I think this is a scam. Would you look into this and let me know your opinion.

    :)
     
    AEGreene, Feb 6, 2020
    #1
  2. LE BOULE
    Le Boule Win User
    Le Boule, Feb 6, 2020
    #2
  3. BOATVAN
    Boatvan Win User
    Did our Epson printer get hacked?

    Another question, is this on a home network or a work network? The steps @eidairaman1 listed are always a good first step. If this is on a work network you manage, I'd be much more concerned than the home one. It is possible someone is screwing with you, but malware could also be the culprit.
     
    Boatvan, Feb 6, 2020
    #3
  4. RADIORAHEEM
    radioraheem Win User

    Malware

    Best way to remove problem Malware

    Hi There,

    I am trying to remove a bundle of Malware without success.

    There is a bundle of listed programs which I try to uninstall through the typical Control Panel effort, but they remain listed there:

    Buenosearch Toolbar
    MyPC Backup
    PC Performer
    Speed Test 127
    UnknownFile

    I was looking at this weblink which provides a 5 step process for Buenosearch alone:
    Remove Bueno Search (Removal Guide)

    Not sure how much certain guides can be trusted. One of the first things I read was to download Revo Uninstaller, and I've not heard of it so I'm not sure if it's trustworthy..........
     
    radioraheem, Feb 6, 2020
    #4
Thema:

Malware

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