Windows 10: Managing 2FA Trusted Devices

Discus and support Managing 2FA Trusted Devices in User Accounts and Family Safety to solve the problem; When I signed in after turning on 2 factor authentication, 2FA, for my Microsoft account I was prompted with an option to trust my device and avoid... Discussion in 'User Accounts and Family Safety' started by MikeLo, Feb 9, 2021.

  1. MikeLo Win User

    Managing 2FA Trusted Devices


    When I signed in after turning on 2 factor authentication, 2FA, for my Microsoft account I was prompted with an option to trust my device and avoid having to enter the 2FA code when you login to my MS account or MS apps. My questions are 1) how do you determine which of your devices are trusted and 2) how do you un-trust a device and force the use of 2FA for login. I am using Windows 10 Pro Version 20H2.

    :)
     
    MikeLo, Feb 9, 2021
    #1

  2. Trust Device

    Hi Joanne,

    Adding your device to your Microsoft account trusted list is easy. Just follow the steps on this
    link and you're good to go.

    Let us know if you need further assistance.
     
    Gemzon Mar, Feb 9, 2021
    #2
  3. Surface Pro4 trusted devices

    Hello James,

    Have you already synced this My Book1140 with his Microsoft Account?

    Suggest you to login to your Microsoft Account and check whether this My Book1140 is listed as a trusted device. If you have already added this as a trusted device in Microsoft Account then it will get automatically synced if you use the same Microsoft account
    in some other devices.
     
    SujataMoktan, Feb 9, 2021
    #3
  4. John Sarc Win User

    Managing 2FA Trusted Devices

    Bitlocker and Trusted Platform Module problems

    We appreciate the screenshot you sent.

    This issue usually occurs because the Trusted Platform Module (TPM)
    uses the manufacturer driver and not the Windows built-in Trusted Platform Module driver.

    To resolve this, you can manually uninstall and reinstall Trusted Platform Module. To do so, see the steps below:

    • Open Device Manager on the device on which you are experiencing the issue
    • Uninstall the Trusted Platform Module driver.

    Give us an update after following the troubleshooting steps provided.
     
    John Sarc, Feb 9, 2021
    #4
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Managing 2FA Trusted Devices

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