Windows 10: Many issues with Surface Book 2

Discus and support Many issues with Surface Book 2 in Windows 10 BSOD Crashes and Debugging to solve the problem; I have been having many issues with my surface book 2 lately. Some of them are the following: 1. Random and continuous USB disconnect sound. 2.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Helenchg, May 1, 2019.

  1. Helenchg Win User

    Many issues with Surface Book 2


    I have been having many issues with my surface book 2 lately. Some of them are the following:

    1. Random and continuous USB disconnect sound.

    2. Overheating during sleep mode (specially inside backpack).

    3. Keyboard sometimes stop responding.

    4. The search stops responding, cannot find my applications.

    5. Bluescreen related to DRIVER POWER STATE FAILURE.


    I am not entirely sure what are causing these independent problems. I started Android development not long ago and it seems like issue [1] is happening more often now that I connect my Android phone. Issue [2] usually happens when I have a CAD software open while in sleep mode. Issue [3] happens randomly, not sure if it is related to detaching/attaching the display. Another random occurrence is issue [4], I just restarted my laptop to fix issue [3], but now I got [4] to deal with. Are these known issues or is it just me having all of them in the past few weeks?

    :)
     
    Helenchg, May 1, 2019
    #1
  2. g41851 Win User

    Surface Book 2 trackpad ridiculously sensitive


    I have a Surface Book 2 and the trackpad is ridiculously sensitive on it. A lot of people seem to be having this problem too as there are threads on the Microsoft community about it with no real answers.

    Everything is up to date as far as Windows updates are concerned. I don't use an external mouse and I have the sensitivity of the trackpad set to low.

    I'm wondering if anyone here experienced this issue and were able to solve it?

    I have done all the diagnostic tests suggested by Microsoft, such as the Surface Diagnostic Test, and there are no problems with my computer.
     
    g41851, May 1, 2019
    #2
  3. SURFACE BOOK 2 - IR FRONT CAMERA AND REAR CAMERA ISSUE

    Click Start > Settings > Privacy > Camera

    Toggle on Allow apps to access your Camera

    Can you try the steps suggested in this thread for further throubleshooting?

    https://answers.microsoft.com/en-us/surface/for...
     
    Andre for Directly, May 1, 2019
    #3
  4. Brink Win User

    Many issues with Surface Book 2

    Updates for Surface Book and Surface Pro 4 - April 5th 2017


    Source: Updates for Surface Book and Surface Pro 4 (05 April 2017) Surface


    See also:
     
    Brink, May 1, 2019
    #4
Thema:

Many issues with Surface Book 2

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