Windows 10: March 2019 Windows update wiped my entire user account

I am experiencing a problem with my Surface Pro, and I think it had something to do with the latest windows update. Previously I experienced some minor errors which I see were common among other users with those updates. But last night I installed the latest update and has somehow locked me out of my device. I took my device to a technician and he says now that my entire user account has been wiped from the system, and he would have to do a complete reset which would delete a lot of important files, not to mention data collection for my thesis. Has anyone else had a similar problem but was able to resolve it without wiping their device clean? Or should I contact the administrator from my college to see if they have any ideas? I really don't want to lose my work, and before anyone comments that I need to use cloud accounts or external drive, my external drive has malfunctioned and my Surface Pro has not been letting me upload my documents to my cloud accounts.

:)

 

Office 2019

Only supported on Win10. Sorry, 8.1 users, only 4 years old, gotta go.

Microsoft Office 2019 will only work on Windows 10

https://blogs.technet.microsoft.com...-to-office-and-windows-servicing-and-support/

Spoiler Office 2019
Last year at Ignite, we announced Office 2019 – the next perpetual version of Office that includes apps (including Word, Excel, PowerPoint, and Outlook, and Skype for Business) and servers (including Exchange, SharePoint, and Skype for Business). Today we’re pleased to share the following updates:

• Office 2019 will ship in H2 of 2018. Previews of the new apps and servers will start shipping in the second quarter of 2018.
• Office 2019 apps will be supported on:
  • Any supported Windows 10 SAC release
  • Windows 10 Enterprise LTSC 2018
  • The next LTSC release of Windows Server
• The Office 2019 client apps will be released with Click-to-Run installation technology only. We will not provide MSI as a deployment methodology for Office 2019 clients. We will continue to provide MSI for Office Server products.

 

Strange Windows 10 User Account issue.

Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown

 

Remove account


I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
   
   Code:

   net user test /del