Windows 10: Matashita DVD-ROM UJ8E0B drive - windows 10

Running Dell OptiPlex 9020 with windows 10, Matashita drive recognises and plays CD's but will not burn CD from Windows media player or I Tunes. Previously the drive would play and burn CDs. I have uninstalled the drives and re-installed them with no success. Any ideas would be helpful.

:)

 

DVD/CD Drive Saying CD-Rom

My Dvd drive is listed in my device manager however it is set as cd rom in the description, it also wont open and is not set as my default drive, any suggestions?

windows 10 if that changes anything

 

cd dvd rom drive error 0x800706BE

Hi,



Welcome to Microsoft Community.

I understand your concern. I will do my best to fix the issue.



To assist you better I would like to know, what is the make and model of the computer?



Meanwhile, let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1.

I would suggest you to run the Hardware and devices troubleshooter to diagnose the exact issue.

• 
  Press Windows + X keys on the keyboard and select Control Panel.
  
• 
  Type Troubleshooting in the search bar on the Control Panel.
  
• 
  Click on Hardware and sound under Troubleshoot computer problems.
  
• 
  Click on Hardware and devices under Devices.
  
• 
  Click on Advanced on the Hardware and devices dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Hardware and devices troubleshooter.
  

If the issue still persist, try the below method.

Method 2.

I recommend you to un-install/re-install the DVD device driver and check.

• 
  Press Windows key + X and select
  Device Manager.
  
• 
  Click on DVD/ CD-ROM drives to expand, right click on the
  device and click on Uninstall.
  
• 
  Once you are done un-installing the driver restart the computer, it will automatically install the generic device driver.
  

If the issue still persist, try updating DVD/ CD-ROM drives
and check.

• 
  Press Windows key + X and select
  Device Manager.
  
• 
  Click on DVD/ CD-ROM drives to expand, right click on the
  device and click on Update.
  

If the above method did not help to fix the issue, try the below method.

Method 3.

If the issue still persist, I suggest you to go to the DVD/ CD-ROM drives manufacturer website and download the latest updated
DVD/ CD-ROM drives driver and install the same. If the available driver is not for Windows 10 you try install the driver in compatibility mode.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help you.

 

missing dvd rom?

i have just upgraded my mobo to a Abit p35 pro and when i start up the post screen shows (in green writing) both my IDE Plextor-800a DVD/RW + Plextor-116a DVD/ROM but when i open XP the only one that is detected is my RW drive? I have had a look in disk manager and changed the cable but nothing. The drives are set as DVD/RW-Master, DVD/Rom-Slave. Both drives were working perfectly well and i can open and close the Rom drive while in windows.

The only thing i can think of is a BIOS setting but not being that familiar with them i don't know where to find any of the options.

Any ideas or suggestions?