Windows 10: Matshita dvd rom UJ870 BJ USB

Matshita DVD Rom UJ870BJ drive is missing from my new HP Pavilion laptop - Windows 10 - computer. I have tried to download it from Microsoft, but apparently I don't know what to ask for. Any help would be appreciated. I have bought an external drive to play my dvd's but it does not find the drive when I plug it in.

:)

 

Matshita dvd-rom uj890as

1. My dvd is not working since loading windows 10

2. Tried the troubleshoot but did not work due to driver

3. Can not find the Matshita site to upload new drive

Can anyone help please

 

My MATSHITA DVD-RAM UJ8E2Q DVD/CD ROM Stopped working when I Upgraded My Operating System from 8.1 to Windows 10

My DVD/CD ROM was working just fine while I had Windows 8.1, But Stopped working, and wasn't even seen in Device Manager until I chose to show Hidden Devices. I've tried updating the Driver with no success. There isn't even a yellow Exclamation Mark to show
that the Device has issues. When I look at the Properties for the MATSHITA DVD-RAM UJ8E2Q DVD/CD ROM It explains in the General Tab that Currently this Hardware Device is not Connected to the Computer. (Code 45)

I already looked into the Microsoft Community for Ideas or Fixes for Code 45, But All of the examples of Devices that Received Code 45 were a Mouse, a Controller, and a Cellphone, and the Issues were resolved by Unplugging the Devices and Plugging them back
in. My DVD/CD ROM was never Unplugged, hence Plugging It back in was not an Option.

If Any-One in the Microsoft Community could suggest a way to Reconnect My MATSHITA DVD-RAM UJ8E2Q DVD/CD ROM and Afford Me the luxury of Once again being able to use My DVD/CD ROM, I would be Forever Grateful.

 

Matshita DVDRWBD UJ167

Hi Darrell,

Thank you for posting your query on Microsoft Community.

I would suggest you follow the steps below and see if it helps.

Method 1: Update all your DVD/CD-ROM drivers.

Follow the steps to update the audio drivers:

• Press Windows key + R key. Type "devmgmt.msc" and click Enter.
• Expand the DVD/CD-ROM.
• Double-click on the DVD/CD-ROM.
• In Properties, go to Drivers Tab and click on Update.
• Restart the computer and check.

Method 2: If this does not work you might have to Uninstall and then reinstall your drivers in compatibility mode.

Follow the steps to uninstall and reinstall the driver.

• Press Windows key + R key. Type "devmgmt.msc" and click Enter.
• Expand the DVD/CD-ROM.
• Double-click on the DVD/CD-ROM.
• In Properties, go to Drivers
  Tab and click on Uninstall.
• Restart your system.
• Let the system detect the drivers automatically.

Hope this helps. Please respond if you have further related queries.

Regards,