Windows 10: max antivirus is not allowed to load it says internet not working but that is not true

I can not load maxsecureantivirus though my internet is working. it says internet not working

:)

 

Foolproof Idiotproof Antivirus

I'm about to help someone with an internet cafe and i'd like an antivirus that can withstand the most clueless and the most purposeful idiot. Any suggestions?

 

Windows 10 not loading correctly. Apps not loading and not connecting to Internet

Hello,

We realize the inconvenience you are experiencing with Apps not loading and not connecting to Internet. We will certainly help you.

This issue might occur if the Proxy settings are on or If Windows firewall is blocking the apps to connect to Internet.

Unfortunately, Modern UI apps including Windows Store will not work due to the proxy settings. You may have to disable and check with the issue. If disabling works, you may have to repeat this process in order to access the apps.

• Have you installed all pending Windows updates?

Perform the following methods and check if it helps.



Method 1:

I would suggest you to use the Modern UI apps as well as Windows Store without proxy settings. Follow the steps to disable the proxy connection:

a. Open Internet Explorer.

b. Click on tools and select Internet Options.

c. Click on Connections.

d. Click on LAN Settings.

e. Remove check mark next to proxy server.

f. Click on OK.

g. Restart the browser.



Step 2: Disable Firewall Temporarily and check if the same issue occurs.

Disable the Antivirus software temporarily and check if it helps.

Note: Antivirus software can help protect the computer against viruses and other security threats. In most cases, you should not disable the antivirus software. If you do have
to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you are connected to the Internet or a network during the time the antivirus software is disabled, your computer is vulnerable to attacks.

Step 3: Run Windows Apps troubleshooter and check.

• 
  Type troubleshooting
  in the search bar.
  
• 
  Select Troubleshooting.
  
• 
  Select View all
  on the top left corner.
  
• 
  Click on
  Windows Store app.
  
• 
  Follow the on-screen instructions to run the troubleshooter.
  

Let us know the result. We will be happy to assist you further.

Thank you.

 

My internet/wifi works, but Windows says "No Internet Access"

Thanks for your reply. I have tried all of the steps in that page and none of them fixed the issue.

Reinstalling and rolling back the driver doesn't change anything, the troubleshooter can't find any problems, turning of firewalls and antivirus did not work. I tried all of the command prompt commands listed on that page, and none of the changes my problem.

Like I said above, I can connect to the Internet just fine (and thus when I ping the DefaultGateway) it comes back normal.

The source of my problem is that the taskbar says I have no internet access when I do, and so my Windows services can't seem to access the Internet.