Windows 10: May 25th 2023 Windows just updated and when it restarted it crashed Blue screen error...

May 25th 2023 Windows just updated and when it restarted it crashed Blue screen error 0xc000021a. Called technical support and they were respectfully entirely unhelpful other than to tell me I need to download Windows 10 on another device, and reload. Meaning, my entire system is lost. Clearly based on everything I’ve read this is a known problem that Microsoft hasn’t fixed meaning the system is flawed. All of my hard drives are showing healthy. I think this is deplorable have lost thousands in billable hours as I work virtually. This is actionable but who has time for that. Is there a known f

:)

 

Crash/blue screen

First, if this is in wrong place, I apologize, but this is first time to site and a couple times browsing could not find similiar discussion. I have had 2-3 blue screens, and a couple of blank screens in last 3-4-5 days, with internet explorer 2 sessions, one while windows update, and one just sitting quiet. MY operating system is; Vista Home Primium,Gateway manufactor,model LX6810-01, x64-based PC, processor intel Quad Q8200 @2.33 Ghz,2336mghz, 8 GB RAM.

Here is some errors and listings on "event view log". 1). gupdate(either component that gives rise to event is not on computer or installation is corrupt.) 2).Loadperf???
3). WMI(Error) (Event can not be delivered thru this filter until the problem is corrected.).
4). 4 Sidebyside errors 5). LicCtrlService error. There was also an application error from yesterday. From yesterday and other days a Warning(Windows has detected your registry file is in use by other application or service. There was another warning about restart for Steam application.

Now finially, a lot of the numbered listings, I listed, are repeated repeatedly over the last month or so(when I scrolled thru event log). So in closing can you all point in a direction to look into, I am a complete noobie about fixing problem. You'd have to be very specific.
If your site has a pay service, I'm okay with that. Now, one last thing. What ever is going on, seems to happened once and then computer runs fine after, all day!!

Thanks,

JMKile

 

my system keeps on crashing. (blue screen)

Hello Harrison,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we recommend performing the suggested steps in this article to troubleshoot blue screen issues
on Windows 10.

Looking forward to your response.

Regards.

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response