Windows 10: May have been hit with Malware

Discus and support May have been hit with Malware in AntiVirus, Firewalls and System Security to solve the problem; I am running Windows 10 Pro on my laptop. I had the thing setup to always display my desktop as opposed to the Windows 10 start menu. Almost all of... Discussion in 'AntiVirus, Firewalls and System Security' started by HenryStock, Sep 12, 2019.

  1. HENRYSTOCK
    HenryStock Win User

    May have been hit with Malware


    I am running Windows 10 Pro on my laptop. I had the thing setup to always display my desktop as opposed to the Windows 10 start menu. Almost all of my applications had icons on the desktop.

    • Now when I start, my desktop is totally empty even the color was changed.
    • I used to be able to show the desktop from any app by moving my cursor the the bottom right of the screen where there was a hotspot that would show or hide the desktop. That seems to have disappeared.
    • I checked my file folders and it seems that between the Public Desktop and my user Desktop folders under c:\users all the apps would be there if they would show up.
    • The app icons on the taskbar disappeared. I was able to get them back with a the option show app icons from a right click of the taskbar. The same goes for show all notifications icon.
    • I have Norton Security for antivirus protection, but that is about it.
    • One app that I had on my taskbar that is gone is Express VPN

    I am wondering how to proceed to double check the system. I will run the Norton Scans, but it something hit me then Norton didn't catch it.


    Microsoft has some malware detection programs, but I probably need to download new copies. Any ideas?

    :)
     
    HenryStock, Sep 12, 2019
    #1
  2. LE BOULE
    Le Boule Win User
    Le Boule, Sep 12, 2019
    #2
  3. BOATVAN
    Boatvan Win User
    Did our Epson printer get hacked?

    Another question, is this on a home network or a work network? The steps @eidairaman1 listed are always a good first step. If this is on a work network you manage, I'd be much more concerned than the home one. It is possible someone is screwing with you, but malware could also be the culprit.
     
    Boatvan, Sep 12, 2019
    #3
  4. RADIORAHEEM
    radioraheem Win User

    May have been hit with Malware

    Best way to remove problem Malware

    Hi There,

    I am trying to remove a bundle of Malware without success.

    There is a bundle of listed programs which I try to uninstall through the typical Control Panel effort, but they remain listed there:

    Buenosearch Toolbar
    MyPC Backup
    PC Performer
    Speed Test 127
    UnknownFile

    I was looking at this weblink which provides a 5 step process for Buenosearch alone:
    Remove Bueno Search (Removal Guide)

    Not sure how much certain guides can be trusted. One of the first things I read was to download Revo Uninstaller, and I've not heard of it so I'm not sure if it's trustworthy..........
     
    radioraheem, Sep 12, 2019
    #4
Thema:

May have been hit with Malware

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