Windows 10: MC-Windows 10 Cant join friend's realm

My birth date is set to December 21 1997, all my settings are set to allow, what do I need to change to fix this and be able to join their game?

:)

 

Minecraft Realms Windows 10 Edition

Hi Darren,

Issues with paying the Minecraft Realms on your Windows 10 PC may occur due to a network or a server connection error. Before performing any troubleshooting steps on your PC, make sure that the Xbox Live Service is up and running on this

link.

If the Xbox Live Service is up and running, you may visit
Minecraft Realms and perform the suggested solutions under Troubleshooting problems with Minecraft Realms.

If you are still experiencing issues joining a friend's Realm on Minecraft, you may visit this

link for additional support options from Mojang Support.

Should you have any other queries, you may contact us anytime.

 

Minecraft Windows 10 Joining Realms is impossible

I was recently sent an invite to join a Windows 10 minecraft realm; however, when I attempted to accept it I was told that

You cannot play online multiplayer through your Xbox Live account because of how your account is setup. This can be changed in your privacy & online safety settings on Xbox.com.

When I went over to my privacy setting it was already set to able to join through Xbox live.

Additional info

I have an adult account

This is Windows 10 mine craft so no Xbox gold is needed.

I am able to join multiplayer servers and a friend's non-realm world, just not able to accept the invite

Any other question I would be happy to answer and will check back soon.

 

Can't join a Minecraft Realm in Windows 10 Edition

We appreciate you for replying back to us. We just need to double check your privacy and online safety settings in your Xbox account because the said error message on the game occurs if the multiplayer option is blocked under
Xbox One/Windows 10 Online Safety tab. Since we validated that it's all good, I suggest that you try creating a local user in your Windows 10 computer. This will help us to check if using a local user will allow you to join Minecraft Realm.
You may refer to this link for the steps.

In addition, you may follow the troubleshooting steps provided on this link for Minecraft Realm connection
issues. If the issue persists, I recommend that you contact Mojang Support team for further assistance. They will us investigate what's causing you unable to join realm in the game. You may refer to the
Related Issues section on this link to reach Mojang Support.

Let us know if you need further assistance.