Windows 10: Media creation tool keeps shutting down my PC when I try to use it

Hi,


I just got off the phone with automated MS "support" after being told there were "paid options" to get help with the product I paid for already.


Anyway, I've tried the media creation tool about 5 times(both trying the .iso method and creating a USB) and it shuts my desktop down each time, always shortly after it's downloaded Windows and begun the actual creation phase.


Anyone know why it would do this? Is there an alternative to having to create media to install from, or even another way to create media? I desperately need to install it to my new SSD drive(the one now is mechanical and way too slow.) I have my old Windows 7 activation key, and upgraded to 10 for free around the time of release. Thanks in advance!

:)

 

Windows Media Creation Tool won't download:

Hi,

Thank you for posting your query on Microsoft Community.

I would suggest you to provide some information to help you better

• 
  Are you using Internet Explorer to download the files?
  
• 
  Are you using a wired net connection or wireless net connection?
  

You can use the media creation tool to upgrade your current PC to
Windows 10 or to create a USB or DVD and install Windows 10 on a different PC.

Installing Windows 10 using the media creation tool:
Windows 10 herunterladen

Alternatively, you can also use another pc to download the files.

Keep us informed if the issue is resolved. We are glad to help you further

 

Media Creation Tool question


Thanks Cerberus but Ive no problem downloading the Iso with the media creation tool. I don't think its the ISO that is the problem' I think the problem is when the Media Creation Tool is creating the bootable USB flash drive. So I think I can use the Media Creation Tool for that part...and as you say try something like Rufus to create the bootable USB flash drive

I still have this question though "The tutorial here says after going to the Microsoft site and selecting the Download Tool (Media Creation Tool) option that the Media Creation Tool should be save to the PC and run from there.
On Microsoft site the instructions are to Download the Tool and select Run (no saving to the PC). Is there a reason for saving it to the PC first as suggested on Tenforums?"

I was curious to see if others had encountered the issue I had with the Media Creation Tool. Ive never had a problem using it before

 

Media Creation Tool question

Just mount iso as a drive and run setup.exe - most reliable method.