Windows 10: Media keys not controlling the good audio device.

My mute and volume media keys don't control the good selected audio device output in windows. It always seem to control my USB Headset even if it is not the current active device in windows.


After many research, I found that for some reasons, if an audio device is connected through the same USB port hub as a keyboard with media keys, those keys will only control that device even if it is not the device that is currently selected in windows.


This has for effect to make my media keys completely useless just because I have a USB headset connected through the same USB hub as my keyboard.


Windows should not make that assumption that those keys are exclusive to that device just because they are connected to the same port.


Is there an option to fix this issue or is it one of those things that only Microsoft can fix which they will never do?


Changing my USB hub switch isn't an option since I need my peripherals to control 2 different computers.

:)

 

Audio control keys won't work on Windows 10

Hi Agic,

Thank you for posting your query on Microsoft Community.

We understand how you feel about the situation with the audio control keys won't work on your Windows phone. We're happy to assist you to fix your issue.

Before we proceed, I need more information to help you better.

• What is the make and model of your system?
• Is the issue specific to the audio control keys?

I suggest you to try these following methods and check, if the issue still persists.

Method 1:

I suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue.



Follow these steps to run the troubleshooter:

• Type “Troubleshooting” without quotes in the Search box and hit enter.
• Select “Hardware and Sound” from the Troubleshooter Window.
• Select “Hardware and Devices” under Devices option.
• Follow the On Screen instructions.

Method 2:

If the issue persists, I suggest you to uninstall and re-install audio drivers from the manufacturer website. Check if it helps.

1. Click on Windows key + X and then, select Device Manager.

2. Open device manager.

3. Expand ‘Sound Video and Game Controllers”.

4. Right-click on ‘High Definition Audio Device and select ‘uninstall’.

5. Follow the prompt and restart the computer.

Now re-install latest audio driver from the manufacturer website.


Let's refer to the link below:

Fix sound problems

http://windows.microsoft.com/en-in/windows-10/fix-sound-problems#v1h=tab01

Hope it helps. Reply with the result and I'll be happy to help you further.

Thank you.

 

volume control error

Hi Akash,

The issue with volume control could have happened due to the corrupted or outdated driver. To resolve your issue, we suggest that you follow the 2 methods below:

Method 1: Run the Audio Troubleshooter on the system.



Windows 10 has a built-in troubleshooter to check and fix issues with Sound. We would suggest you run this troubleshooter to check if the issue is with your Audio



Refer these steps:

• Press Windows key+X, select Control panel.
• Change the view as an option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel
• Run the playing Audio troubleshooter

Method 2. Uninstall and reinstall the latest drivers from the manufacturer website.

Follow the steps to update the audio drivers:

• Press Windows key + X key and click Device Manager.
• Expand the Sound, Video and game controllers.
• Right-click on the Sound card and click on Uninstall.
• Install the latest audio driver from the manufacturer website.

Let us know the result for us to assist you further.

 

Audio device

Hi Rajamannar,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.

This issue may occur due to the audio and display driver is out dated. Let’s try simple troubleshooting methods and check if it helps in resolving the issue. Follow the below methods information provided.

Method 1.

I would suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below steps.

• 
  Press Windows key + R and click on
  Control Panel.
  
• 
  Click on View by: category and click on
  Small icon.
  
• 
  Now click on troubleshooting and click on
  Hardware and Sound.
  
• 
  Click on Playing Audio and Click on Next button.
  

If the issue still persist try the below steps:

Method 2.

I recommend you to update the audio driver and check if it helps.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Audio input and output and right click on it and
  update the driver.
• For the video issues try the below method.

Method 3.

Also I suggest you to update the display driver and let us know the status.

• 
  Press Windows Key + R and type
  devmgmt.msc in the box and hit Enter.
  
• 
  Locate and Expand the Display Adapter driver.
  
• 
  Right Click on the Display Device.
  
• 
  Click on update.
  

Hope this helps. Post us with the status we will be glad to help you.