Windows 10: media, photos , camera and video don't play in my computer

Discus and support media, photos , camera and video don't play in my computer in Windows 10 Software and Apps to solve the problem; the media, photos , camera and video don't play in my computer . also the windows store didn't works. what should i do?... Discussion in 'Windows 10 Software and Apps' started by mansourimalek, Oct 16, 2018.

  1. media, photos , camera and video don't play in my computer


    the media, photos , camera and video don't play in my computer . also the windows store didn't works. what should i do?

    :)
     
    mansourimalek, Oct 16, 2018
    #1

  2. cannot upload camera or camcorder pics & videos

    Hi Scott,

    Thank you for posting your query in Microsoft Community.

    I understand that you’re unable to import photos and videos after upgrading to Windows 10.

    This could be due to incorrect Auto play settings. I suggest you to follow the steps as shown below and check if it helps.

    • Plug in the Camera.
    • Go to Start and type AutoPlay Settings.
    • Choose AutoPlay Settings.
    • Under your Camera Device, choose the option "Import Photos and Videos."
    • Exit Auto Play Settings and check if the issue persists.
    You may refer to the article “Import photos and videos from a camera, phone, or DVD” for more information:

    http://windows.microsoft.com/en-ca/windows-8/import-photos-videos



    Note: Steps applies to Windows 10 as well.

    Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

    Thank You.

     
    Prabhavathi Patil, Oct 16, 2018
    #2
  3. Importing Photos from my camera to my computer.

    Hello William,

    Thank you for posting your query on Microsoft Community.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Does your camera gets detected by Windows when you connect it?
    • What is the make and model of your camera and PC?
    Let's try the steps below to import photos from camera to your PC.


    • Connect a camera your PC.

    • Open the Photos app.
    • Swipe up from the bottom edge.

      (If you're using a mouse, right-click within the app.)

    • Tap or click Import.

      If you have problems or want to import from a DVD, see Import photos and videos from a camera, phone, or DVD.

    • Tap or click the device you want to import from.

    • The app automatically searches for all photos and videos that it hasn’t imported before and selects them. You can also swipe down on or click each photo and video you want to import, or tap or click
      Select all.
    If the camera is not detected when you connect it to Windows, there could be possibility of driver issue. Uninstalling and reinstalling the camera driver may help us in getting this issue resolved.

    Step 1: Uninstall the Drivers.

    a. Press “Windows Logo” + “X” keys on the keyboard.

    b. Click on “Device Manager” from that list.

    c. Search for the Camera driver in the list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
    from the computer.

    d. Follow the on-screen instructions to complete it and then restart the computer if prompted.

    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Update Driver Software from the Manufacturer’s website:

    Step 2: Go to the Computer or Camera manufacturer’s website and search for the latest Windows 10 drivers available and then install it by following the instructions given in the website.

    Try the above suggestion and let us know if it helps. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.

    Thank You.
     
    Sangeeta Sarkar, Oct 16, 2018
    #3
  4. media, photos , camera and video don't play in my computer

    Not possible to import photos direct from my camera in Windows 10

    Hi,

    Thank you for posting in Microsoft Community.

    I can understand the inconvenience this may have caused, but rest assured, we are here to help you with your concern.

    This could be due to incorrect Auto play settings. I suggest you to follow the steps as shown below and check if it helps.

    • Plug in the Camera.
    • Go to Start and type AutoPlay Settings.
    • Choose AutoPlay Settings.
    • Under your Camera Device, choose the option "Import Photos and Videos."
    • Exit Auto Play Settings and check if the issue persists.

    Hope this helps.
     
    Arvind Ram, Oct 16, 2018
    #4
Thema:

media, photos , camera and video don't play in my computer

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