Windows 10: media play

My Media play stopped working ,and I had almost 41,000 songs & albums have gone . how do I get back playing and files back ?

:)

 

MEDIA PLAYER- unable to play or rip cd's

Hi Christine,

Thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you with the issue.

• Did you check if you are able to play using other CD'S?
• What is the exact error message or code you receive when you try to play the cd or try to Rip?

For now let's try the below steps and check if it helps:

Method 1:

I suggest you to check if the rip settings are set correctly as mentioned in this article:

Windows help & learning - Microsoft Support

Method 2:

I suggest you to uninstall and reinstall the Windows Media player and check if the issue persists. Refer to these steps to uninstall and reinstall Windows Media player:

• Press Window key + F, select “Settings’ tab below the search box.
• Type “Turn Windows features ON or OFF” and click on the tile with the same name.
• Now, expand the “Media features” and uncheck the box against “Windows Media player”.
• Restart the computer.
• Now follow the same steps and check the box against “Windows Media player” and
  restart the computer to reinstall.
• Check if the issue persists.

Hope it helps. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thank you.

 

Media Player Errors - Stops playing

Hi Donald,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if issue persists.

Method 1: Windows Media Player Settings troubleshooter

I suggest you to run the Windows Media Player Settings troubleshooter, please refer to the steps below:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Windows Media Player Settings troubleshooter.
  

Method 2: Reinstall Windows Media player

I suggest you uninstall and reinstall the Windows Media Player and check. Refer to these steps:

• 
  Press Windows Key +X, select Programs and Features.
  
• 
  Click on Turn Windows features ON or OFF on the left panel.
  
• 
  Expand Media Features and uncheck the box against Windows Media Player.
  
• 
  Click OK and restart if prompted. Follow the same procedure and check the box against Windows Media Player to reinstall.
  
• 
  Check if issue persists.
  

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

 

Windows Media Player 12 Now Playing

Hello Fraser,

We suggest creating a playlist and add the songs that you would like to play. Here are the steps on how to create a playlist:

• Launch Windows Media Player.
• Click Music.
• Press and hold the Ctrl key.
• Using your mouse, click the songs that you want to add to your playlist.
• Right-click, and select create a new playlist.
• Type a playlist title.
• Click Save.

Let us know how it goes.

Regards.