Windows 10: media player fails to sync

Windows Media Player fails to sync with devices.

:)

 

windows 10 media player 12 stopped working

Hi Paul,

I suggest you to sync iTunes with Windows Media Player and check if it helps.

Follow the steps below to sync iTunes with Windows Media Player

• Double-click on the Windows Media Player icon.
• Right-click inside the toolbar at the top of Windows Media Player. Click "File" and "Manage Libraries."
• Right-click inside the toolbar at the top of Windows Media Player. Click "File" and "Manage Libraries."
• Click "Add." Add the library where your iTunes music is stored to Windows Media Player. This is the directory that was selected when iTunes was initially installed. Click "OK." iTunes and Windows Media Player will be synced.

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you

 

Broken Windows Media Player

Hi,

Have you tried running the troubleshooter for WMP? If not, we suggest that you try to run the troubleshooter and
see if it helps. To run the troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting.
  
• 
  Click on
  Programs.
  
• 
  Under
  Media
  Player, click on
  Windows Media Player Settings
  and
  Windows Media Player Library.
  

Let us know how it goes.

Regards.

 

Windows Media Player 12 - Sync List Empty

Hi,

Thank you for contacting Microsoft Community.

If your device's storage capacity is more than 4 gigabytes (GB), and your entire Player Library can fit on the device, Windows Media Player will automatically sync unless you choose to manually sync. If you keep the automatic sync option, you
can either choose which files to sync or you can have the entire Player Library copied to the device.

Every time you connect your device to your PC while Windows Media Player is running, the Player automatically updates the contents of the device to mirror the contents of the Player Library.

However, if you are not seeing the list of songs under the Sync tab, I would suggest you to try these steps and check again:

1. Open Windows Media Player and click the sync tab.

2. Go to the folder where the songs are stored.

3. Select all the songs, left click on the highlighted songs and drag it to Windows media player under “sync”

Let us know if you get the same result.

You can also try to directly add the songs manually by following the steps below:

1. Press Windows key + E to open file explorer.

2. Click "This PC" on the left pane.

3. Double click the phone and locate the folder where the songs are stored.

Copy and paste the desired songs in this particular folder

I also suggest you to Run the Windows Media Player Settings troubleshooter and check, if the issue persists.

Follow these steps to run the troubleshooter:

a. Press “Windows key” on your keyboard.

b. Type Troubleshooting and click Troubleshooting under Settings.

c. Now select Programs in the search option.

d. Under Media Player, select Windows Media Player Settings to run the troubleshooter.

Hope this helps. If issue persists, please reply with information for further assistance. We will be happy to help.