Windows 10: memory BSOD. diagnostic tool only told me to contact manufacturer but i sourced the parts...

in event viewer, the diagnostic tool gave me two error events with the event ID's: 1102 and 1202, saying it detected hardware problems. please let me know how i can provide more information if necessary and how to deal with this problem as i am quite lost. the pc has worked perfectly well since i built it just prior to christmas last year. i have also gotten several "kernal-power" errors this week which i believe are possibly due to too much power being drawn from a single wall socket thought im not 100% certain.

:)

 

Windows memory diagnostic tool not Working in Windows 10

Hi,

Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.

We recommend that you let the Memory Diagnostics Tool run automatically. However, advanced users might want to adjust the tool's settings. Here's how:

• When the Memory Diagnostics Tool starts, press F1.
• You can adjust the following settings:
  • Test mix. Choose what type of test you want to run: Basic, Standard, or Extended. The choices are described in the tool.
    
  • Cache. Choose the cache setting you want for each test: Default, On, or Off.
  • Pass count. Type the number of times you want to repeat the test.
• Press F10 to start the test.
  

If the Windows Memory Diagnostics tool doesn't run automatically, you can run it manually.

• Open Memory Diagnostics Tool by going to Control Panel. In the search box, type Memory, and then click Diagnose your computer's memory problems.
  
  　
  
• If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  
• Choose when to run the tool.

Hope this information helps. Do contact us for further queries. We will be happy to assist you.

Regards,

Jenith

 

Windows memory diagnostic tool not Working in Windows 10

This is a totally useless reply from someone who did not read the original complaint.

 

Cannot remove Memory Diagnostic Tool from system tray

Hi,

Thank you for being a part of Windows 10.

I appreciate you for providing details about the issue and we are happy to help you.

I suggest you to follow the below steps to remove and disable Windows Memory Diagnostic Tool.

• Right click on the Start button and select the Command Prompt (Admin).
• Type in the following command, follow by Enter to execute the command:

bcdedit /bootsequence {memdiag} /remove

3. Restart the computer.

Note that toolsdisplayorder {memdiag} entry should not be changed, as the entry allows the memory diagnostic tool to be used when user are booting using Windows Boot Manager, which appear if user press space bar when the screen goes black right after the
BIOS post or if system is dualboot or multiboot.

Reference: Refer to the following Microsoft article on
Windows 10 help & how-to.

http://windows.microsoft.com/en-us/windows-10/support

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.