Windows 10: Memory Crash issue

Discus and support Memory Crash issue in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, We are getting memory crash issue in our windows 10 running on one of our mini PC(Qotom). Given below my bugcheck analysis Microsoft (R)... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Thiru_2507, Feb 11, 2019.

  1. Memory Crash issue


    We are getting memory crash issue in our windows 10 running on one of our mini PC(Qotom). Given below my bugcheck analysis

    Microsoft (R) Windows Debugger Version 10.0.17763.132 AMD64

    Copyright (c) Microsoft Corporation. All rights reserved.

    Loading Dump File [C:\temp\ValleyView\MEMORY\MEMORY.DMP]

    Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

    Symbol search path is: srv*

    Executable search path is:

    Windows 10 Kernel Version 14393 MP (2 procs) Free x64

    Product: WinNt, suite: TerminalServer SingleUserTS

    Built by: 14393.1715.amd64fre.rs1_release_inmarket.170906-1810

    Machine Name:

    Kernel base = 0xfffff800`2fa8c000 PsLoadedModuleList = 0xfffff800`2fd8a040

    Debug session time: Fri Feb 8 11:02:29.771 2019 (UTC - 6:00)

    System Uptime: 0 days 12:04:19.588

    Loading Kernel Symbols

    ..............................................................Page 200211 not present in the dump file. Type ".hh dbgerr004" for details


    .......................................................Page 205f37 not present in the dump file. Type ".hh dbgerr004" for details


    ....Page 31783 not present in the dump file. Type ".hh dbgerr004" for details


    Loading User Symbols

    PEB is paged out (Peb.Ldr = 000000f2`d9e74018). Type ".hh dbgerr001" for details

    Loading unloaded module list



    * *

    * Bugcheck Analysis *

    * *


    Use !analyze -v to get detailed debugging information.

    BugCheck A, {ffffdd00127205a8, 2, 0, fffff8002fae960e}

    Probably caused by : memory_corruption ( nt!MiTryLocateWsle+7e )

    Followup: MachineOwner


    1: kd> !analyze -v


    * *

    * Bugcheck Analysis *

    * *



    An attempt was made to access a pageable (or completely invalid) address at an

    interrupt request level (IRQL) that is too high. This is usually

    caused by drivers using improper addresses.

    If a kernel debugger is available get the stack backtrace.


    Arg1: ffffdd00127205a8, memory referenced

    Arg2: 0000000000000002, IRQL

    Arg3: 0000000000000000, bitfield :

    bit 0 : value 0 = read operation, 1 = write operation

    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)

    Arg4: fffff8002fae960e, address which referenced memory

    Debugging Details:







    BUILD_VERSION_STRING: 14393.1715.amd64fre.rs1_release_inmarket.170906-1810

    SYSTEM_MANUFACTURER: To be filled by O.E.M.

    SYSTEM_PRODUCT_NAME: To be filled by O.E.M.

    SYSTEM_SKU: To be filled by O.E.M.

    SYSTEM_VERSION: To be filled by O.E.M.

    BIOS_VENDOR: American Megatrends Inc.

    BIOS_VERSION: 5.6.5

    BIOS_DATE: 11/22/2017



    BASEBOARD_VERSION: To be filled by O.E.M.

    DUMP_TYPE: 1

    BUGCHECK_P1: ffffdd00127205a8

    BUGCHECK_P2: 2

    BUGCHECK_P3: 0

    BUGCHECK_P4: fffff8002fae960e

    READ_ADDRESS: ffffdd00127205a8




    fffff800`2fae960e 4a8b0c08 mov rcx,qword ptr [rax+r9]

    CPU_COUNT: 2

    CPU_MHZ: 6a0

    CPU_VENDOR: GenuineIntel


    CPU_MODEL: 3d


    CPU_MICROCODE: 6,3d,4,0 (F,M,S,R) SIG: 1F'00000000 (cache) 1F'00000000 (init)



    PROCESS_NAME: igfxTray.exe


    ANALYSIS_SESSION_TIME: 02-11-2019 10:44:58.0556

    ANALYSIS_VERSION: 10.0.17763.132 amd64fre

    TRAP_FRAME: ffff9a00ce923e90 -- (.trap 0xffff9a00ce923e90)

    NOTE: The trap frame does not contain all registers.

    Some register values may be zeroed or incorrect.

    rax=0000000001f1fe38 rbx=0000000000000000 rcx=00007ff8e6d13000

    rdx=ffff810790079a40 rsi=0000000000000000 rdi=0000000000000000

    rip=fffff8002fae960e rsp=ffff9a00ce924020 rbp=00007ff8e6d13000

    r8=00000000000007c7 r9=ffffdd0010800770 r10=ffffdd0010804310

    r11=00007ff8e6d13001 r12=0000000000000000 r13=0000000000000000

    r14=0000000000000000 r15=0000000000000000

    iopl=0 nv up ei ng nz na po cy


    fffff800`2fae960e 4a8b0c08 mov rcx,qword ptr [rax+r9] ds:ffffdd00`127205a8=????????????????

    Resetting default scope

    LAST_CONTROL_TRANSFER: from fffff8002fbe6a29 to fffff8002fbdb8b0


    ffff9a00`ce923d48 fffff800`2fbe6a29 : 00000000`0000000a ffffdd00`127205a8 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx

    ffff9a00`ce923d50 fffff800`2fbe5007 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69

    ffff9a00`ce923e90 fffff800`2fae960e : 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x247

    ffff9a00`ce924020 fffff800`2fae9566 : 00000000`00000000 ffff8107`90079a40 00007ff8`e6d13000 00000000`0008f683 : nt!MiTryLocateWsle+0x7e

    ffff9a00`ce924080 fffff800`2fc7e8ee : fc700000`8f683867 ffff9300`01ae3890 ffffe002`ed116d90 ffff9a00`00000000 : nt!MiLocateWsle+0x16

    ffff9a00`ce9240e0 fffff800`300e9270 : ffffe002`ecb063d0 00000000`00000001 00000000`00000000 ffff9300`00000002 : nt!MiSharePages+0x4ba

    ffff9a00`ce9243e0 fffff800`300e89be : ffff8107`92549280 00000000`0021f7ff ffff9300`065e7fd0 00000000`0001a494 : nt!MiProcessCrcList+0x5f0

    ffff9a00`ce924530 fffff800`300e8bb8 : fffff800`2fdaa2e0 fffff800`2fdaa2e0 ffff8107`913f2d90 00000000`00000004 : nt!MiCombineAllPhysicalMemory+0x3ee

    ffff9a00`ce924650 fffff800`3003febb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiCombineIdenticalPages+0x15c

    ffff9a00`ce924790 fffff800`2fbe6593 : ffff8107`8db69080 00000000`00000002 00000000`00000000 00000000`00000010 : nt!NtSetSystemInformation+0x122a9b

    ffff9a00`ce924c00 00007ff8`e9269374 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13

    000000a5`2fe7fa78 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`e9269374

    THREAD_SHA1_HASH_MOD_FUNC: 41162b1ea81a48f0f1500204524fa7f5189736e2

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 1d37f5c44e15b0bda0bfde2d6a4d83fa83888c83

    THREAD_SHA1_HASH_MOD: b28610981796779b4ac02f58898fde25728a775c



    fffff800`2fae960e 4a8b0c08 mov rcx,qword ptr [rax+r9]

    FAULT_INSTR_CODE: 80c8b4a


    SYMBOL_NAME: nt!MiTryLocateWsle+7e

    FOLLOWUP_NAME: MachineOwner



    STACK_COMMAND: .thread ; .cxr ; kb

    IMAGE_NAME: memory_corruption


    FAILURE_BUCKET_ID: AV_nt!MiTryLocateWsle

    BUCKET_ID: AV_nt!MiTryLocateWsle


    TARGET_TIME: 2019-02-08T17:02:29.000Z

    OSBUILD: 14393




    SUITE_MASK: 272



    OSNAME: Windows 10

    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS


    USER_LCID: 0

    OSBUILD_TIMESTAMP: 2017-09-06 23:54:57

    BUILDDATESTAMP_STR: 170906-1810

    BUILDLAB_STR: rs1_release_inmarket

    BUILDOSVER_STR: 10.0.14393.1715.amd64fre.rs1_release_inmarket.170906-1810



    FAILURE_ID_HASH_STRING: km:av_nt!mitrylocatewsle

    FAILURE_ID_HASH: {329e6c48-9206-d1e6-c9bb-994a01b5c51d}

    Followup: MachineOwner


    Thiru_2507, Feb 11, 2019

  2. Memory issues

    Thank you for updating us. We suggest that you run the Memory Diagnostics Tool, this is to check your system for memory problems. Follow the steps below:

    • Open Control Panel and type memory in the search bar.
    • Click on Diagnose computer memory problems to open it.
    • If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

    Let us know the status of the issue.
    Reymichael Ros, Feb 11, 2019
  3. peach1971 Win User
    all games crash!

    I suggest you run rthdribl >
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
    peach1971, Feb 11, 2019
  4. Johan45 Win User

    Memory Crash issue

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
    Johan45, Feb 11, 2019

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