Windows 10: Memory Dump

Discus and support Memory Dump in Windows 10 BSOD Crashes and Debugging to solve the problem; I am getting an blue screen and memory dump. Please can someone assist in resolving this matter, I keep on losing work and it is frustrating... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by GerhardVanZyl, Mar 30, 2020.

  1. Memory Dump


    I am getting an blue screen and memory dump.


    Please can someone assist in resolving this matter, I keep on losing work and it is frustrating


    *******************************************************************************

    * *

    * Bugcheck Analysis *

    * *

    *******************************************************************************



    SYSTEM_SERVICE_EXCEPTION 3b

    An exception happened while executing a system service routine.

    Arguments:

    Arg1: 00000000c0000006, Exception code that caused the bugcheck

    Arg2: fffff8061f7d7f42, Address of the instruction which caused the bugcheck

    Arg3: ffff8083bc5394f0, Address of the context record for the exception that caused the bugcheck

    Arg4: 0000000000000000, zero.



    Debugging Details:

    ------------------





    KEY_VALUES_STRING: 1





    PROCESSES_ANALYSIS: 1



    SERVICE_ANALYSIS: 1



    STACKHASH_ANALYSIS: 1



    TIMELINE_ANALYSIS: 1





    DUMP_CLASS: 1



    DUMP_QUALIFIER: 401



    BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202



    SYSTEM_MANUFACTURER: LENOVO



    SYSTEM_PRODUCT_NAME: 10BD000ESA



    SYSTEM_SKU: LENOVO_MT_10BD



    SYSTEM_VERSION: ThinkCentre E73z



    BIOS_VENDOR: LENOVO



    BIOS_VERSION: FGKT34AUS



    BIOS_DATE: 08/29/2014



    BASEBOARD_MANUFACTURER: LENOVO



    BASEBOARD_PRODUCT: SHARKBAY



    BASEBOARD_VERSION: 0B98401 PRO



    DUMP_TYPE: 1



    BUGCHECK_P1: c0000006



    BUGCHECK_P2: fffff8061f7d7f42



    BUGCHECK_P3: ffff8083bc5394f0



    BUGCHECK_P4: 0



    EXCEPTION_CODE: NTSTATUS 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.



    FAULTING_IP:

    nt!HvpGetCellPaged+a2

    fffff806`1f7d7f42 418b02 mov eax,dword ptr [r10]



    CONTEXT: ffff8083bc5394f0 -- .cxr 0xffff8083bc5394f0

    rax=0000000000000000 rbx=ffff8083bc539f40 rcx=0000000000000007

    rdx=0000000003879020 rsi=00000000000002d3 rdi=ffffdd0c1f7cd000

    rip=fffff8061f7d7f42 rsp=ffff8083bc539ee8 rbp=ffffdd0c1f7cd000

    r8=000000000000001c r9=ffffc688acc72080 r10=00000177fd88a020

    r11=0000000000000020 r12=0000000012eae192 r13=ffff8083bc53a1a0

    r14=00000000000002d3 r15=00000177fd7cb024

    iopl=0 nv up ei pl nz na pe nc

    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010202

    nt!HvpGetCellPaged+0xa2:

    fffff806`1f7d7f42 418b02 mov eax,dword ptr [r10] ds:002b:00000177`fd88a020=????????

    Resetting default scope



    BUGCHECK_STR: 0x3B_c0000006



    CPU_COUNT: 4



    CPU_MHZ: e6b



    CPU_VENDOR: GenuineIntel



    CPU_FAMILY: 6



    CPU_MODEL: 3c



    CPU_STEPPING: 3



    CPU_MICROCODE: 6,3c,3,0 F,M,S,R SIG: 25'00000000 cache 25'00000000 init



    BLACKBOXBSD: 1 !blackboxbsd





    BLACKBOXNTFS: 1 !blackboxntfs





    BLACKBOXPNP: 1 !blackboxpnp





    BLACKBOXWINLOGON: 1



    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT



    PROCESS_NAME: Registry



    CURRENT_IRQL: 0



    ANALYSIS_SESSION_HOST: DESKTOP-80ANR7J



    ANALYSIS_SESSION_TIME: 03-30-2020 11:11:04.0593



    ANALYSIS_VERSION: 10.0.18362.1 amd64fre



    LAST_CONTROL_TRANSFER: from fffff8061f8cb09f to fffff8061f7d7f42



    STACK_TEXT:

    ffff8083`bc539ee8 fffff806`1f8cb09f : 00000000`c3b262ae ffff8083`bc53a270 ffffc688`acc72080 ffffdd0c`2a373720 : nt!HvpGetCellPaged+0xa2

    ffff8083`bc539ef0 fffff806`1f8c9999 : 00000001`ffffffff 00000000`12eae192 ffffdd0c`00000001 ffffdd0c`2a3736f0 : nt!CmpDoCompareKeyName+0x2f

    ffff8083`bc539f40 fffff806`1f8bb8ca : ffffdd0c`2a3736f0 00000000`00000006 ffff8083`bc53a138 ffff8083`bc53a1c0 : nt!CmpWalkOneLevel+0x709

    ffff8083`bc53a050 fffff806`1f8b8934 : ffff8083`0000001c ffff8083`bc53a3a0 ffff8083`bc53a368 00000000`00000000 : nt!CmpDoParseKey+0x9fa

    ffff8083`bc53a2f0 fffff806`1f8b681f : ffffc688`a48ad700 ffffdd0c`2a802401 00000000`00000000 00000000`00000001 : nt!CmpParseKey+0x274

    ffff8083`bc53a510 fffff806`1f8b4c81 : ffffc688`a48ad700 ffff8083`bc53a758 ffffdd0c`00000040 ffffc688`a0ccd2a0 : nt!ObpLookupObjectName+0x78f

    ffff8083`bc53a6d0 fffff806`1f8be19c : 00000000`00000001 00000000`00000000 00000000`00000000 ffffc688`a0ccd2a0 : nt!ObOpenObjectByNameEx+0x201

    ffff8083`bc53a810 fffff806`1f8be01d : 0000006f`ad7fe530 ffff8083`bc53ab80 00000000`00000001 00000000`00000000 : nt!ObOpenObjectByName+0x5c

    ffff8083`bc53a860 fffff806`1f8c003f : 000001e4`2bcbbeb0 00000000`00000000 00000000`00000000 000001e4`2acae820 : nt!CmOpenKey+0x29d

    ffff8083`bc53aac0 fffff806`1f3d3c18 : 000001e4`00000000 ffff8083`00000001 000001e4`2bcbbeb0 ffff8083`bc53ab80 : nt!NtOpenKeyEx+0xf

    ffff8083`bc53ab00 00007fff`d089e414 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28

    0000006f`ad7fe458 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007fff`d089e414





    THREAD_SHA1_HASH_MOD_FUNC: c60f19c144f9d7dd390ce35adb8e8dcc06aff971



    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: d82e865cfa12e23bdd842357f7d98796f05fcb05



    THREAD_SHA1_HASH_MOD: b28610981796779b4ac02f58898fde25728a775c



    FOLLOWUP_IP:

    nt!HvpGetCellPaged+a2

    fffff806`1f7d7f42 418b02 mov eax,dword ptr [r10]



    FAULT_INSTR_CODE: 41028b41



    SYMBOL_STACK_INDEX: 0



    SYMBOL_NAME: nt!HvpGetCellPaged+a2



    FOLLOWUP_NAME: MachineOwner



    MODULE_NAME: nt



    IMAGE_NAME: ntkrnlmp.exe



    DEBUG_FLR_IMAGE_TIMESTAMP: 0



    STACK_COMMAND: .cxr 0xffff8083bc5394f0 ; kb



    BUCKET_ID_FUNC_OFFSET: a2



    FAILURE_BUCKET_ID: 0x3B_c0000006_nt!HvpGetCellPaged



    BUCKET_ID: 0x3B_c0000006_nt!HvpGetCellPaged



    PRIMARY_PROBLEM_CLASS: 0x3B_c0000006_nt!HvpGetCellPaged



    TARGET_TIME: 2020-03-30T07:12:50.000Z



    OSBUILD: 18362



    OSSERVICEPACK: 0



    SERVICEPACK_NUMBER: 0



    OS_REVISION: 0



    SUITE_MASK: 272



    PRODUCT_TYPE: 1



    OSPLATFORM_TYPE: x64



    OSNAME: Windows 10



    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS



    OS_LOCALE:



    USER_LCID: 0



    OSBUILD_TIMESTAMP: unknown_date



    BUILDDATESTAMP_STR: 190318-1202



    BUILDLAB_STR: 19h1_release



    BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202



    ANALYSIS_SESSION_ELAPSED_TIME: 1b9c7



    ANALYSIS_SOURCE: KM



    FAILURE_ID_HASH_STRING: km:0x3b_c0000006_nt!hvpgetcellpaged



    FAILURE_ID_HASH: {68f3db38-ae8e-4bae-c37a-85819946495f}



    Followup: MachineOwner

    ---------

    :)
     
    GerhardVanZyl, Mar 30, 2020
    #1
  2. Bore07tm Win User

    Frequent Memory Dumps

    Thank you for your response.

    I have uninstalled cccleANER as suggested.

    I have turned off real time scanning on McAfee Total Protection.

    A couple of questions:

    1. How can I check that I am not getting Memory dump files anymore? - they were detected by cccleANER
    2. How can I check that I'm not getting interference between Malwarebytes and McAfee? - i.e. I need to know what level of RAM?
    Thank you for your assistance
     
    Bore07tm, Mar 30, 2020
    #2
  3. Naresh_K Win User
    Surface Pro Kernel Memory Dump When It Turn On Every time!

    Hi,



    Thank you for writing to Microsoft Community Forums.



    As the dump file is kernel memory dump file. Please note that it records only the kernel memory. This speeds up the process of recording information in a log when your computer stops unexpectedly. You must have a pagefile large enough to accommodate
    your kernel memory. The page file must be on the boot volume. Otherwise, a memory dump cannot be created. Before we provide any suggestions, I would like to confirm few things:

    1. Could you please elaborate the statement: I got a very strange thing my Surface Pro Memory Dump when I turn on it everytime, but It don't happen if I just reboot after turn on?
    2. Are you getting blue screen while booting or while using Windows?
    3. Which version of Windows 10 are you using?


    Meanwhile you can try the steps provided in the article: Bug
    Check 0x9F: DRIVER_POWER_STATE_FAILURE
    (based on the dump files analyzation).



    We await your reply.

    Regards,
     
    Naresh_K, Mar 30, 2020
    #3
  4. Memory Dump

    What Is Memory Dump?

    No. Memory dump and being low on memory are entirely two different things.

    Dump file, as the name suggests is a copy of what was in your RAM when your system crashed with a Blue screen of Death.

    If your system is low on memory, you might need to add RAM to the device. How much RAM is currently installed?
     
    Sumit Dhiman2, Mar 30, 2020
    #4
Thema:

Memory Dump

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