Windows 10: Menu Icons Changed

Discus and support Menu Icons Changed in Windows 10 Support to solve the problem; On one laptop I noticed that program icons are changed to default folder icon for most installed programs. Not sure when this happened, but could have... Discussion in 'Windows 10 Support' started by ken1943, Feb 16, 2018.

  1. ken1943 Win User

    Menu Icons Changed


    On one laptop I noticed that program icons are changed to default folder icon for most installed programs. Not sure when this happened, but could have been on update Tuesday. Will check my other puters tomorrow.

    I have very few desktop icons for programs to keep the desktop 'clean'. The few on the desktop are ok. I found a bat file to rebuild the icon cache files, didn't help.

    Haven't had an icon problem since Win 7 so kind of new for me at this point. As those were on the desktop and not in the menu. I reinstalled Malwarebytes which did not work. A few are ok, like Mozilla Thunderbird and looks like all Microsoft programs. If I right click on one of the folder icons, I do not get the second menu uninstall/pin/more.
    Just checked my other laptop, same thing !

    Tnx

    :)
     
    ken1943, Feb 16, 2018
    #1
  2. davidrza Win User

    E65 Menu Icons Changed

    Hi,

    I just got a replacement E65, because my last ones keypad lights stopped working, now this one had some

    crazy freeze/stall.

    Was busy downloading music, then message came up saying: "memory card full ..." Didn't think

    anything of it. Cancelled the download and cleared up some space on mem card.

    Then everything froze, I switched of the phone. When I turned it back on, the main menu icons had

    changed.

    Normally they look like:
    http://www.mobileburn.com/imagepop.jsp?Id=3296&
    ;file=%3Cimg+src%3D%22media%2Fnokia%2Fe65%2Fthumb_e65_mainmenu.jpg%22+width%3D%22115%22+height%3D%22150%22+alt%3D%22Standby+Screen%22+pos3%2F%3E

    But now,

    >Media

    >Connect.

    >Tools

    >Office

    >Installat.

    >Help

    all just look like folders (eg there is no spanner next to the tools folder) And the menu looks

    trashy.

    Have tried:

    >Restore factory defaults

    >Installing new theme

    Thanks
     
    davidrza, Feb 16, 2018
    #2
  3. davidrza Win User
    E65 Menu Icons Changed

    Hi

    I fixed it with a hard reset!

    If you do this just remember to backup everything!

    *#res0#

    *#7370#

    then enter LOCK CODE

    Default: 12345
     
    davidrza, Feb 16, 2018
    #3
  4. spunk Win User

    Menu Icons Changed

    If you could not install Malwarebytes, that would be a sign that you are infected.
    Try downloading a running ADWCleaner. Scan then Removed all checked items.
     
    spunk, Feb 16, 2018
    #4
  5. Brink
    Brink New Member
    Hello Ken,

    In addition, you might see if doing a system restore using a restore point dated before this happened may be able to help until you can verify if you have been infected.

    *Arrow System Restore Windows 10 Windows 10 Tutorials
     
    Brink, Feb 16, 2018
    #5
  6. ken1943 Win User
    On one desktop I ran ADWcleaner and only two pups. System Restore crashed the whole machine. Will restore image I made.
    Can't believe I am the only one with this problem. Maybe because I have very few icons on the desktop and mostly use the Win 10 menu. On the desktop maybe 15 out of 80+ programs installed.
    I will report back after I restore the image and before I get the Feb. updates.
     
    ken1943, Feb 16, 2018
    #6
  7. ken1943 Win User
    WOW, I really missed this thing. I restored an image from 1/27/2018 and the problem was also there. Running Sophos offline scan now, it found something. Have to wait till it completes.

    Since System Restore screwed one desktop, I will not try it on the other three computers.

    Any other suggestions since it only effects the main menu and only third party programs ?
    I am going to try other free malware programs and see what happens. Then will try a repair install and what ever else I can think of before I return here.

    tnx
     
    ken1943, Feb 16, 2018
    #7
  8. ken1943 Win User

    Menu Icons Changed

    Here is what I did,
    Numberious free antispyware programs run
    Emsisoft Anti-malware
    Zemana Anti-malware
    Sophos Antivirus offline scan
    Repair reinstall
    Start Menu Troubleshooter. Said it repaired database
    I did some updates for programs, Ccleaner would be my first choice for a cause. The updates were after my restored image.

    Nothing worked !!!

    Next choice will be a new user which has screwed me in the past.
     
    ken1943, Feb 16, 2018
    #8
  9. Brink
    Brink New Member
    Ken, if you suspect that your PC may be infected, then it may be best to do a clean install instead.
     
    Brink, Feb 16, 2018
    #9
  10. ken1943 Win User
    It is not infected. Same thing on 4 computers ? No way. An infection would do more damage than this. Next try will be to change my user name. Just need to make sure all program shortcuts are on the all user list. That is how I got messed up in the past.
     
    ken1943, Feb 16, 2018
    #10
  11. ken1943 Win User
    Using a new user account did not fix anything. Something got into the menu catch or wherever. I have no clue where to check next.

    A clean install on four machines is out of the question.

    This is the problem


    Menu Icons Changed [​IMG]
     
    ken1943, Feb 16, 2018
    #11
  12. Brink
    Brink New Member
    Ken,

    I don't see a problem with the folder icons showing in the All Apps list in your Start menu. Those are normal. You would click on the folder to expand it open.

    If that's not what you meant, then please provide more details to help clarify.
     
    Brink, Feb 16, 2018
    #12
  13. ken1943 Win User

    Menu Icons Changed

    Look at the screen print in my post. It shows a default folder icon for a program group. Is this correct ? Forte Agent is a folder and not the program in it. The dropdown is ok. I think my old brain is confused.
     
    ken1943, Feb 16, 2018
    #13
  14. Brink
    Brink New Member
    That's would be correct then.

    Groups of shortcuts in the All Apps list will have the default folder icon like that. When you expand open the folder, it'll then show all the shortcuts for that group with their correct icons.

    When you click on the Forte Agent folder, does it expand open to have a Forte Agent shortcut under it with the correct icon?
     
    Brink, Feb 16, 2018
    #14
  15. ken1943 Win User
    Yes. Non issue I guess. Sorry for the posts
     
    ken1943, Feb 16, 2018
    #15
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Menu Icons Changed

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