Windows 10: Merging freezes sometimes when I try to merge objects together in 3D Builder.

Discus and support Merging freezes sometimes when I try to merge objects together in 3D Builder. in Windows 10 Software and Apps to solve the problem; I use 3D Builder all the time to build 3D models. The problem is, sometimes when I try to merge objects together, the merging just freezes. It's not... Discussion in 'Windows 10 Software and Apps' started by AlexaGirard, Jun 29, 2020.

  1. Merging freezes sometimes when I try to merge objects together in 3D Builder.


    I use 3D Builder all the time to build 3D models. The problem is, sometimes when I try to merge objects together, the merging just freezes. It's not slow or anything. The merging just freezes and doesn't move at all no matter how long I wait. It makes it so I can't merge the objects together. Most of the time, i'm able to merge objects together, but sometimes, i'm not able to because of the merging freezing. Can someone please help me fix this problem? Thank you!

    :)
     
    AlexaGirard, Jun 29, 2020
    #1

  2. 3D Builder program stalls out when trying to merge objects together

    Teraldo79,

    I'm an engineer on the 3D Builder team. Sorry it has taken us awhile to find you and respond.

    There is currently a known issue with our Merge function that makes it difficult for some objects to be merged. We are currently working on it, but unfortunately have no news on when it will be ready.

    In the mean time I would suggest "grouping" the same objects together that you are trying to merge. Grouping (an option available on the right side menu. Will do everything merge will do, minus actually fusing the objects together. After objects are grouped
    the will act like one piece, but they can still be ungrouped back to individual pieces.

    I hope this helps. Let me know if you have any other questions.

    Thanks!
     
    CBGrant [MSFT], Jun 29, 2020
    #2
  3. Erika Aro Win User
    3D Builder program stalls out when trying to merge objects together

    Hello,



    Your laptop meets the system requirements to run 3D Builder. Merging objects in 3D Builder
    takes a couple of seconds to see them merged as one under the “Items” section in the “Selection” pane. It doesn’t prompt any messages when it’s done merging objects.



    We suggest that you
    run the troubleshooter for Windows apps
    if the slow performance still persist.

    Post back if you need more help.

    Thank you.
     
    Erika Aro, Jun 29, 2020
    #3
  4. Erika Aro Win User

    Merging freezes sometimes when I try to merge objects together in 3D Builder.

    3D Builder program stalls out when trying to merge objects together

    For more information about your concern, may I ask ask how many objects are you trying to merge? Merging a number of objects at the same time affects the performance of the application, same with copying a number of objects as well.

    We suggest that you post a feedback with regards to 3D Builder on
    Feedback Hub
    .

    Let us know if you need further assistance.
     
    Erika Aro, Jun 29, 2020
    #4
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Merging freezes sometimes when I try to merge objects together in 3D Builder.

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