Windows 10: Message updated information is available about your device - prevents access to scanner

Discus and support Message updated information is available about your device - prevents access to scanner in Windows 10 Installation and Upgrade to solve the problem; Hello, When I click on the Epson Stylus SX405 scanner and printer icon it takes me to a control panel path and says: “updated information is... Discussion in 'Windows 10 Installation and Upgrade' started by WireSculptor, Nov 8, 2019 at 2:57 PM.

  1. Message updated information is available about your device - prevents access to scanner


    Hello,


    When I click on the Epson Stylus SX405 scanner and printer icon it takes me to a control panel path and says: “updated information is available about your device. Click here to download or learn more”. It takes you to the Microsoft site but there is nothing to download or learn more about. My operating system is Windows Pro 64-bit.


    It prevents us from using the scanner in our normal way and it is so frustrating. Even if I close the message down I cannot get rid of the screen with the control panel path details on.


    I hope someone can help.


    Thanks, Nichola

    :)
     
    WireSculptor, Nov 8, 2019 at 2:57 PM
    #1
  2. Xylee Del Win User

    Scanner not working after Windows 10 update

    We understand that the update is causing an issue on your scanner and for us to assist you better, kindly answer the following questions:

    • Are you using a Windows 10 Home or Windows 10 Pro?
    • What is the make and model of your printer/scanner driver?
    • Have you tried uninstalling and reinstalling the printer/scanner driver?

    Meanwhile, we suggest that you perform the steps below to prevent your Windows 10 from updating:

    Step #1: How to temporarily prevent
    a driver update from reinstalling in Windows 10.
    See the section that says Download the "Show or hide updates" troubleshooter package now. as well as the information on it.

    Step #2:
    Run this diagnostic tool to prevent updates.


    Step #3: If you're using Windows 10 Pro you have the ability to Post-pone incoming updates:

    Defer upgrades in Windows 10.

    Step #4: Restart your computer to apply changes.

    Please get back to us with some answer and results.
     
  3. Unable to access the printer/ scanner after upgrading to Windows 10

    Hi Richard,

    We appreciate your interest in Windows 10.

    As you are unable to access the printer/ scanner on your device, do not worry we will help you with this issue.

    Do let us know following to assist you better with this issue:

    • Have you installed all the drivers for printer/scanner after upgrading to Windows 10?
    • How have you connected the printer/scanner to your device?
    • Is your printer/scanner device detect on your computer?
    • Were you able to see any error code/ error message while trying to access the printer/ scanner?

    This issue might have occurred due to outdated/ corrupted, let us try the below troubleshooting steps and check if it helps.

    Step 1: If the drive is being detected in Device Manager try the below to update the drivers:


    • Right click on Start button and select
      Device Manager.

    • Expand Print queues, right click on the drivers and click on
      Update driver software.

    • Restart the computer and check if the issue persists.

    Step 2: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

    Hardware and Devices troubleshooter
    checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

    • Press Windows key from the keyboard, type
      Troubleshooting and select it.
    • Click on view all option on the upper left corner of
      Troubleshooting window.
    • Select the Hardware and Device
      options from the list.
    • Click Next to run the Hardware and Device
      Troubleshooter.

    Hope it helps. Reply to the post with an updated status of connecting the printer/ scanner for further assistance.

    Thank you.
     
    Deepika Gowda, Nov 8, 2019 at 2:59 PM
    #3
  4. Message updated information is available about your device - prevents access to scanner

    Preventing access to modern app


    Ive been tasked with preventing the children from accessing instagram. I've got it listed in my windows hosts file and internet options/security/restricted site but the windows 10 app is still allowing access. Any suggestions other then deleting app which can just be reinstalled?
     
    FrostyWinnipeg, Nov 8, 2019 at 2:59 PM
    #4
Thema:

Message updated information is available about your device - prevents access to scanner

Loading...
  1. Message updated information is available about your device - prevents access to scanner - Similar Threads - Message updated information

  2. Correcting the "Basic Information About Your Computer"

    in Windows 10 Customization
    Correcting the "Basic Information About Your Computer": Hi, I was doing some work on the desktops/laptops in my school to clean up network IP addresses. I came to one of my machines, an HP Pro 3500 series desktop, and was going to change the computer name. In the process, I noticed the machine identified itself as a Compaq 500B...
  3. adding information about a person

    in User Accounts and Family Safety
    adding information about a person: can I enter the obituary of a person ? Where should it be added? https://answers.microsoft.com/en-us/windows/forum/all/adding-information-about-a-person/239b36b5-a746-48da-89eb-7796355bfb97"
  4. Connecting a Scanner to Access

    in Windows 10 Customization
    Connecting a Scanner to Access: Hello, I want to connect a hand held scanner to my laptop which is on Windows 10. I want to scan in bar codes that were attached to a receipt. Then, I want to enter the amount on the receipt through the scanner keyboard (manually). I want to apply this procedure to a rental...
  5. Opening your computer with a message about a dll

    in Windows 10 BSOD Crashes and Debugging
    Opening your computer with a message about a dll: Good morning, Dear Sir / Madam, please help me with a message about a dll that appears when I open my computer. The message is on the desktop. I guess I have a missing computer dll. How can I fix this problem? Thank you! Wait for response! A good day!...
  6. Your PIN is no longer available message on Windows 10

    in Windows 10 News
    Your PIN is no longer available message on Windows 10: [ATTACH] Do you face any issue while signing into your Windows 10 computer using a PIN? A recent update caused a few glitches, and a few users reported that they were not able to sign in using a PIN and neither [...] This post Your PIN is no longer available message on...
  7. devices and scanners

    in Windows 10 Drivers and Hardware
    devices and scanners: how do I get the windows 10 to recognise my Kyocera printer/scanner machine https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/devices-and-scanners/7de62fab-a6ba-4930-bec5-faffec994b77
  8. Your power plan information isn't available

    in Windows 10 BSOD Crashes and Debugging
    Your power plan information isn't available: After clean installation, my power plans are gone and when i tried to import manually now power plan showing "Your power plan information isn't available"....
  9. "Your PC/Device needs to be repaired" message

    in Windows 10 Performance & Maintenance
    "Your PC/Device needs to be repaired" message: [img] 73118
  10. Your power plan information isn't available .... please help me

    in Windows 10 Support
    Your power plan information isn't available .... please help me: I follow this tutorial Reset and Restore Power Plans in Windows 10 Windows 10 Performance Maintenance Tutorials but im still cant see my power plans i put this command on cmd powercfg -restoredefaultschemes and happens this [img] please help me*Sad 84954

Users found this page by searching for:

  1. updated information is available about your device SX200

    ,
  2. updated information available device click here to download