Windows 10: Mic detected but not receiving input

edition Windows 10 Home Single Language x64
version 20H2
installed in ‎04/‎03/‎2021
SO compilation 19042.631
Windows Feature Experience Pack 120.2212.31.0

I have an Acer aspire of around 3 years, in 04/03/2021 I clean reinstalled windows on it because I bought a Kingston 480 SSD, and my previous HDD just died, around 3 days ago from today I noticed my microphone was not working correctly but it was working normally before, apparently it suddenly stopped working (it is not the first time this same error occurred), so I tried troubleshooting it again.

details on my attempts, the mic is detected by the system, the sound of my laptop works, the mic is enabled in the privacy configs for the desired software, the drivers are updated, if I open software that uses the mic, the mic symbol appears in the toolbar showing what software is using it, but if I say anything no audio is sent, if I record something I can hear the static sound, It is not the first time this same problem occur, previously it stopped I tried to solve, gave up, and after some long time it worked again for no known reason, it was working correctly before changing to SSD and briefly time after, all different micrphones i insert in do not work, it is not only the laptop internal mic that does not work properly




:)

 

Windows not receiving mic audio input

Hello, this is a common problem from what I've read so far. Summed up, Windows 10 detects my new headset's mic but is not receiving any audio input from it. When I speak or tap on the mic, no green bars appear in the sound menu as well as discord/windows
voice recorder not detecting any input.

My rig:

Acer Predator, Windows 10 (Version 1809, build 17763.557)

My headset:

SteelSeries Arctis 5 (USB)

What I've tried so far:

I have tested my headset with my phone using a 3.5mm, and audio input/output worked normally. I also tested this with a different desktop running windows 10 and experienced the same problem.

1) Default microphone is set to Arctis 5 and enabled, all others are disabled

2) Audio enhancements are disabled

3) Volume is maxed in "levels" tab of microphone properties

3) Allow applications to take exclusive control is disabled

4) Fully updated windows

5) Reinstalled and attempted to update headset drivers (no updates)

6) Plugged in headset using every USB port

7) Ran audio troubleshooter, didn't help

8) Tried to configure mic, can't go past the part where windows asks you to speak into the mic because it doesn't detect any audio from it.

9) In Privacy, allowed all apps to access microphone

10) Downloaded steelseries' engine, program can't detect audio when trying a live mic test and it's pretty much useless for anything outside of tweaking sound settings

11) Connected headset using 3.5mm jack, both audio and microphone stopped working

12) And before anyone asks, yes I made sure the mic isn't muted by the headset itself

I have also looked for brand-specific drivers from steelseries but can't find any. I've tried everything I can think of and everything I've read online. Any help is appreciated, and if anyone wants additional information or screenshots just let me know.

 

Headset muting audio on receiving Mic input

I actually had this issue with my old headset and thought it was just the headset, but this one worked just fine, I was changing some sound settings to fix some audio lag I was getting, now this headset
does the exact thing the old one did. I can't remember exactly what I changed, but it's weird, it only mutes audio when receiving mic input. I tested it with audacity while listening to music, if I press the record button it mutes my headphones to receive
mic input.

Does anybody know how to fix this? I spent like 60$ on this headset because I thought the issue was the headset! It worked just fine a few days ago, I made phone calls with it. Now it mutes on mic input,
so it kinda defeats the purpose of the headset. I can't make calls or play games because it mutes audio on input.

 

USB Mic Problems.

The next step is what I suggested originally. Try it in a friend's PC or take it to Best Buy and ask them to try it one of their PC's. Have to confirm the mic is working OK.