Windows 10: Mic quality poor

Discus and support Mic quality poor in Windows 10 Customization to solve the problem; I got a new headset a couple of days ago, the Razer Blackshark V2 Pro. I was surprised that my friends on discord told me that I sounded like I was... Discussion in 'Windows 10 Customization' started by SkarMC, Sep 10, 2021.

  1. SkarMC Win User

    Mic quality poor

    I got a new headset a couple of days ago, the Razer Blackshark V2 Pro. I was surprised that my friends on discord told me that I sounded like I was underwater. I tried messing with synapse, windows, and discord settings, I tried changing the frequency but it was already set to DVD quality. I tried disabling synapse, and updating drivers.

    SkarMC, Sep 10, 2021
  2. mg992 Win User

    nokia Lumia 820 mic problem

    very poor quality mic on nokia Lumia 820... experiencing same problem... please give some suggestions
    mg992, Sep 10, 2021
  3. Bluetooth headphones with integrated mic - Either selected as stereo headphones with good quality or headset with poor quality


    Win10 64 bit

    I have a pair of JVC SBT5 bluetooth headphones which have an integrated mic for mobile handsfree. I have a generic bluetooth 4.0 dongle connected and wish to use the headphones for gaming with push to talk.

    The issue is that the headphones show up twice on the sound menu - once as SBT5 Stereo which plays back at high quality of 44.1kHz (where the microphone does not work and is not discoverable) and once as SBT5 Hands-Free which plays back at poor telephone
    quality of 8kHz but the microphone works, however I don't want to be gaming with horrible fuzzy quality. Presumably this is setup with the assumption that this is for office use and the maximum that users would reasonably expect.

    I have just reinstalled Win 10 and updated to most recent after system corruption. I have also installed latest BIOS and audio drivers for MB.

    I have tried updating bluetooth drivers but most recent was already installed.

    I want to use the headphones with high quality and mic enabled. Surely there must be a way in 2017 to have both. Any suggestions?

    DominicSleightholme, Sep 10, 2021
  4. Mic quality poor

    Poor audio quality from Bluetooth headphones

    Hello Caleb,

    Thank you for writing to Microsoft Community Forums.

    1. Since when are you facing this issue?
    2. Are you aware of any changes being made on the PC?
    3. What is the make and model of the PC?

    I suggest you to follow the steps mentioned below and check if that helps.

    Method 1:

    Run the troubleshooter for Bluetooth.

    1. Go to Settings > Updates & Security > Troubleshoot.
    2. Under Find and fix other problems click on
    3. Follow the instructions on the troubleshooter.

    Method 2:

    Try updating the Bluetooth drivers. Refer the article to

    update drivers in Windows 10

    Also, you can refer the article by Bose on
    poor sound quality from a Bluetooth device

    optimizing audio

    Hope it helps.

    Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.


    Prakhar Khare

    Microsoft Community – Moderator
    Prakhar_Khare, Sep 10, 2021

Mic quality poor

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