Windows 10: Micro-freezing/stuttering and blue screen of death when trying to restart

Please tell me if I'm leaving out any needed information, I will try to reply as fast as possible.


I've recently built a new gaming PC and immediately after installing windows and getting everything set up, it started mini-freezing/stuttering at completely random times maybe 1-3 times per second. I could be sitting on my desktop idling and it may start doing it. by mini-freezing, i mean image, audio, mouse cursor, even RGB on my keyboards and mouse all simultaneously mini-freeze/stutter 1-3 times per second and dont stop until I force shut down or select restart from start menu. when i select restart from start menu, it will sit on Restarting for about 10 minutes and then i get the BSoD blue screen of death with the error code: DRIVER_POWER_STATE_FAILURE which means its a driver issue, correct? When I turn the PC back on, everthing is fine. it may happen 5 minutes after power on, or it may take several hours, but eventually it happens. first of all, all of my drivers are updated and installed. I did a little YouTube research for the error code and tried running administrative Command PromptREG ADD "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer" /VE /T REG_SZ /F /D "Service" and then net start msiserver right after, let everything run, and restarted PC. problem persisted... I then tried administrative Command Prompt running /sfc scannow. scan reported Windows Resource Protection did not find any integrity violations. Restarted PC, problem still persisted... I then did a clean re-install of Windows. problem STILL persisted... I am at a complete loss of what to do. I spent a lot of money on a build I can barely use because it keeps doing this mini-freezing/stuttering thing. my specs are listed below.

Case - Corsair iCue 220T

MotherBoard - MSI MPG X-570 Gaming Edge Wi-Fi

CPU - Ryzen 7 3700x

GPU - MSI RTX 2060 Super 8gb

RAM - 32gb Corsair Vengeance

PSU - Corsair CX750

OS - Windows 10 Home

Again, if there is any needed information left out, let me know!

:)

 

Blue screen of death

I often get blue screen of death, freezing and tearing screen. Mostly when using Microsoft Edge. Will maybe freeze then jerk back into use 3 or 4 times before the blue screen and the need to restart. Also before restart the Favourites/Reading List/History/Downloads
pulls out but returns if I attempt to click anything and have to open another Edge window to use. Please help. I read that it may be a driver causing this and found an article to include minidumps. hope this helps.

Shared items 12-12-2017

 

Blue Screen of Deaths on a Daily

Hi,

Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
prior to the issue.

In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

Let us know how it goes after performing the suggested steps.

 

Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.