Windows 10: Microphone and Webcam Access

Discus and support Microphone and Webcam Access in AntiVirus, Firewalls and System Security to solve the problem; Hello! My thoughts are with everyone. I am trying to get prepped for online classes, and I am having MAJOR issues with my webcam and microphone.... Discussion in 'AntiVirus, Firewalls and System Security' started by Julia McElhinny, Mar 19, 2020.

  1. Microphone and Webcam Access


    My thoughts are with everyone.

    I am trying to get prepped for online classes, and I am having MAJOR issues with my webcam and microphone.

    On Google Meet, Google Hangouts, Zoom, etc. the microphone and webcam connect, but my computer then tells me that they don't work. My camera works when using the camera app on my Dell machine, and my microphone works with Voice Recorder. My webcam also worked with TeamViewer, a downloaded application.

    I have allowed Google Chrome permissions to use my microphone and webcam, and my microsoft settings have the same thing.

    The weirdest part of this all is that EVERYTHING works for my admin account on my laptop and on another device. My local user account is the one where nothing will work!

    I have restarted my computer several times, and done the testing described above. Based on all of it, it seems like it's a user permissions problem, but then again I have no idea!

    If anyone has any ideas of how to fix this, it would be greatly appreciated!


    Julia McElhinny

    Julia McElhinny, Mar 19, 2020

  2. Webcam Problems?

    Step One - go back to your computer mfgr's support site, register, and download the latest drivers and chipset software. When I visited Dell I found 9 as of yet uninstalled updates for my two yr old laptop!

    Visit Adobe and check which version of Flash Player you're running, and D/L the latest version.

    You should be good to go. Your webcam's controlled by your web browser but also authorized and either blocked or allowed by the identity software of sites you visit. Here's Coursera's instructions for fixing identity verification problems:

    If you're having trouble with your webcam:

    1. Check that your webcam is enabled and connected to your computer. Try a third-party tool like -&nbsptestwebcam Resources and Information..
    2. Make sure you have the latest version of Adobe Flash Player.
    3. Check that you have the latest version of your browser or try using a different browser.
    4. If you’re using an external webcam, verify that you've installed your webcam's most recent driver software from the manufacturer.
    5. Try refreshing the page.
    6. Try switching to HTML5 webcam access by clicking the Switch to HTML5 link in the lower right hand corner of the webcam window.
    If you see a dialogue box entitled Adobe Flash Player Settings:

    1. Click Close
    2. Click Allow
    If the webcam area is blank:

    1. Right click on webcam area
    2. Select Settings
    3. In the Settings menu, click the webcam icon and change the camera option to match the webcam you are using
    Note to Google Chrome users: If the webcam area on the page is blank, and you can't access the Flash settings menu, click the small camera icon to the right of your browser bar and select "Always allow Coursera - Free Online Courses From Top Universities to access your camera and microphone."
    To allow Flash access manually (in Google Chrome):

    1. Type chrome://plugins into your browser bar
    2. Find the Adobe Flash Player plugin
    3. Check Always allowed
    4. Quit Chrome and restart
    graylingskies, Mar 19, 2020
  3. Skype "can't access sound card" for microphone


    As you are facing issues with accessing the microphone on Skype. Do not worry we will help you with this issue.

    We appreciate your time spent in resolving the issue.

    • Do let us know if you have made any changes to the operating system prior to this issue?
    • Which version of Skype have you installed on your computer?

    As a workaround, I suggest you to check if there are any updates for the Skype app in Windows Store. If so, try to install the updates and check if it helps.

    Also, I recommend you to check with the settings in Skype app.

    Step 1: Check configuration in Skype

    Normally, you will receive the message about recording device error, if the microphone or the webcam is not configured properly in Skype.

    To check configuration:

    • Open Skype and navigate to tools
    • Click options and check for sound device.

    Step 2: Verify in the recording tab if the Microphone is enabled and working.

    To check:

    • Click Start, click Control Panel
    • Click Soundand click Audio.

    Hope it helps. Update us the status with the error message on Skype for further assistance.

    Thank you.
    Deepika Gowda, Mar 19, 2020
  4. Microphone and Webcam Access

    Neither my webcam nor my microphone are working


    Apologies for the late reply.

    • Do you have webcam and Microphone Together?

    • How have you connected the Webcam and Microphone to the computer?

    • If USB, have you tried switching the ports?

    Please reply for further help.
    Waseemulla S, Mar 19, 2020

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