Windows 10: Microphone doesnt work after update

Logitech C170 webcam/mic stopped working. I added another mic but that doesn't work either. After the Win 10 update this happened.

:)

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Headphone audio works but microphone doesnt work.

Hi,

Thank you for writing to Microsoft Community Forums.

Please reply to the following questions to get a better understanding on the issue:

• Are you able to use any other microphone on the computer?
  
• Are you able to use the headphones microphone on any other computer?
  

However, you can follow the troubleshooting steps from the article
Fix microphone problems.

Also, you can follow the steps mentioned below to check if the Microphone is disabled:

1. Go to Settings >> Sound.
   
2. Go to Check Input Devices >> Manage Sound Devices.
   
3. Under Input Devices check if the device is Disabled.
   
4. For Eg: You might see Stereo Mix.
   
5. Click on Stereo Mix and click on
   Enable.
   
6. Now, test the Microphone and check if you are able to record audio.
   

Hope it helps. Please reply to this post for further assistance, we will be glad to help you.

Nikhar Khare

Microsoft Community - Moderator

 

microphone on the headset doesnt work

Original title: Laptop Microphone totally ignores headset microphone

I have a laptop with an integrated microphone, whilst having a headset with a microphone included.

The microphone on the headset doesnt work, only uses the laptop microphone which is really hard for me to chat with my buddies.

I can hear fine on the headset, the microphone doesnt do anything.

Can someone give me the resolution for this problem?

(My headset is a HyperX - I dont know what type but its a HyperX.)