Windows 10: Microphone is extremely quiet even though it is set to loud? HyperX Cloud 2

Hello, I've had the HyperX Cloud 2 for a few months now, but I've had the problem for a few weeks that my headphone mic is extremely quiet, even though I have everything turned up high. Also on DiscordWhat to do?

:)

 

HyperX Cloud 2 Headset lost Microphone output Quality after Windows 10 upgrade.

Hi,



Thank you for writing to Microsoft Community Forums.



I understand it can be frustrating when the Microphone is not working properly after upgrading to Windows 10. For further clarity on the issue and to guide you accordingly, respond to the questions listed below:

1. Are you facing the issue only with Discord application?
   
2. Have you tried using any other headset/microphone?
   

I suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Try disabling NVIDIA Virtual Audio Device and check if that helps.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
   
2. In Run dialog box, type
   devmgmt.msc and hit enter.
   
3. Now expand the Sound, video and game controllers.
   
4. Right click on NVIDIA Virtual Audio Device (Wave Extensible) (WDM) and click on
   Disable.
   

Method 2;



Update the firmware for HyperX Cloud 2 gaming headset, you can download the firmware from the official

website of HyperX.



We await your response.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Microphone not working on Kingston HyperX Cloud

Hey guys.

Recently I've been trying to set up my mic on my headset Kingston HyperX Cloud (1 not 2), and have not succeeded, so I'm wondering if anyone can help me out here.

I've been trying to find the problem by googling it and I can't manage to find it all of them just say to make sure that the microphone is properly plugged in (which it is), make sure that the mute button is switched on the control box (which it is since I tried on both sides when switched).

I try to test it through many ways but it still I don't succeed.

Any suggestions ?

Thanks.

 

Microphone issue Hyperx Cloud 2 headset

The option to roll back to an older version is automatically provided on the option when you're in the properties window of the audio driver. Regarding your concern, you may need to update the firmware of the
Hyperx Cloud 2 Headset. Updating of the firmware will make sure that it will be compatible with your audio driver. We suggest that you visit the
manufacturer's website and look for the process on how to update the firmware. After performing the update, uninstalling and reinstalling the audio driver, it should be working properly.

Feel free to respond if you need more help.