Windows 10: Microphone issues - help

Discus and support Microphone issues - help in Windows 10 Drivers and Hardware to solve the problem; I've got Windows 10 and Toshiba Satellite laptop. Haven't used the microphone for ages - it's not working now. I've checked all the settings, driver... Discussion in 'Windows 10 Drivers and Hardware' started by juneroberts2, Feb 11, 2021.

  1. Microphone issues - help


    I've got Windows 10 and Toshiba Satellite laptop. Haven't used the microphone for ages - it's not working now. I've checked all the settings, driver is installed and up to date. Cortana says mic not working but all settings are fine. I've also tried dictating in Word,. There has been an occasional pick up of voice but with screeching noise or muffled. Testing mic shows 0 level - then another time 99 level! Speakers are fine.

    I think the microphone is next to camera, I sellotaped paper over the camera and think I may have clogged up the microphone holes. Any advice would be appreciated.

    :)
     
    juneroberts2, Feb 11, 2021
    #1
  2. Riel Alc Win User

    Microphone issues

    Hi Michael,

    Here are the possible reasons why you're getting an error "The microphone did not pick anything up" when using it:

    • Incorrect settings (microphone is not set as default device)
    • Corrupted or outdated driver
    • Faulty device

    For us to isolate the issue, we'd like to know the following:

    • Were there any changes made to your computer prior to this issue(e.g. Windows updates)?
    • Have you tried connecting other microphone to your computer?
    • Have you tried connecting the microphone to the other computer?

    In the meantime, we suggest running the Recording Audio Troubleshooter to find and repair problems with recording sound. We also suggest checking if your microphone is set as your default recording device. For troubleshooting steps, please see
    Geethu B's on this
    link.

    We're looking forward to your reply.
     
    Riel Alc, Feb 11, 2021
    #2
  3. Kem Mon Win User
    Microphone Issue

    Hi
    Mateviar,

    Upon analyzing the details you have provided, it is possible that the issue is with the
    hardware
    or the
    device
    itself. However, we need to make sure that is the case. To isolate this matter, we have some questions for you:


    • Were there any changes made before the issue occurred?

    • Have you tried using the microphone to another PC?

    • What are the troubleshooting steps have you done so far?

    We suggest that you run the
    Hardware and Device Troubleshooter. To run the
    Troubleshooter, follow these steps:


    • On the search bar, type
      Troubleshooting
      and hit
      Enter.

    • Choose
      Hardware and Sound.

    • Click on
      Hardware and Devices
      to run the
      Troubleshooter.

    Update us on how it goes.

    Regards.
     
    Kem Mon, Feb 11, 2021
    #3
  4. Arun B J Win User

    Microphone issues - help

    Built in microphone not working

    Hi,



    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps

    Method 1: I suggest you to set microphone as default device and check.


    • Right click on the volume icon in the system tray and then click "Recording devices"

    • Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".

    • Right click on Microphone and then click "Enable".

    • Highlight the microphone and then choose "Set as Default Device".

    • Click Apply and OK.


    Step 2: Make sure that the Microphone is not disabled.


    • Make sure that the Microphone is not disabled. Follow the steps given to check that:

    • Right click on the volume icon and select “Recording devices”.

    • Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.

    • Make sure that the Microphone is not disabled.


    And also update the audio drivers from the manufacturer web site and install.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help
     
    Arun B J, Feb 11, 2021
    #4
Thema:

Microphone issues - help

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