Windows 10: Microphone Issues

Jesus Christ I've asked this same question too many times, I'm just gonna copy and paste the last time I did and add what has changed since.

"I'm having great difficulties with getting microphones to work on my computer. Currently, I have a headset and Webcam mic plugged in, with the headset in the front ports and the webcam in the back. My webcam mic works for variable amounts of time since turning on my computer until it stops, and my headset mic just won't work at all with my computer. I've tested the headset on my phone and it works fine so I know it's a computer issue, I just have no idea how to fix it."

I've since gone through many steps led through the virtual agent and talking to support agents online, including checking Windows for updated drivers, disabling all other devices, confirming the device is set as the default device, messing with audio enhancements, changing the driver to other ones installed on my computer, uninstalling the devices and restarting the computer to have them reinstall, updating windows, having a tech support give me some manual Windows download, changed the audio ports from the front panel to the back, and unchecking basically every option combination possible in the Recording Device tab. At this point I'm willing to try anything, and I can answer any questions to anyone willing to help

:)

 

Microphone issues

Hi Michael,

Here are the possible reasons why you're getting an error "The microphone did not pick anything up" when using it:

• Incorrect settings (microphone is not set as default device)
  
• Corrupted or outdated driver
  
• Faulty device
  

For us to isolate the issue, we'd like to know the following:

• Were there any changes made to your computer prior to this issue(e.g. Windows updates)?
  
• Have you tried connecting other microphone to your computer?
  
• Have you tried connecting the microphone to the other computer?
  

In the meantime, we suggest running the Recording Audio Troubleshooter to find and repair problems with recording sound. We also suggest checking if your microphone is set as your default recording device. For troubleshooting steps, please see
Geethu B's on this
link.

We're looking forward to your reply.

 

Microphone Issue

Hi
Mateviar,

Upon analyzing the details you have provided, it is possible that the issue is with the
hardware
or the
device
itself. However, we need to make sure that is the case. To isolate this matter, we have some questions for you:

• 
  Were there any changes made before the issue occurred?
  
• 
  Have you tried using the microphone to another PC?
  
• 
  What are the troubleshooting steps have you done so far?
  

We suggest that you run the
Hardware and Device Troubleshooter. To run the
Troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click on
  Hardware and Devices
  to run the
  Troubleshooter.
  

Update us on how it goes.

Regards.

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help