Windows 10: Microphone not picking up speech, both with microphone array and earphones

Discus and support Microphone not picking up speech, both with microphone array and earphones in Windows 10 Drivers and Hardware to solve the problem; Hi, I have a HP Envy, running on Windows 10, with an inbuilt Intel Smart Sound Technology mic array. My microphone cut out towards the end of a Zoom... Discussion in 'Windows 10 Drivers and Hardware' started by JamieHorton95, Nov 6, 2020.

  1. Microphone not picking up speech, both with microphone array and earphones


    Hi,


    I have a HP Envy, running on Windows 10, with an inbuilt Intel Smart Sound Technology mic array. My microphone cut out towards the end of a Zoom call, and now refuses to pick up input when I am talking. The microphone volume is set at 100%, and the troubleshooter reports no problems.


    Weirdly, when I test the microphone, if I click my fingers next to it then the bar shoots up, detecting the sound. When I speak however, even right next to the mic, the bar barely flickers. The drivers are fully updated, as is my version of Windows 10. The mic was working fine until the middle of this call, and I am not sure how to fix it.


    Even more weirdly, I have exactly the same problem when I connect my bluetooth earphones. I can hear sound with no problems, but the mic is not picking up my voice.


    Any ideas would be appreciated.


    Many thanks,

    Jamie

    :)
     
    JamieHorton95, Nov 6, 2020
    #1

  2. setting up microphone for speech recognition

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you are trying to setup speech recognition on the PC.
    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.



    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • When you say that “the box is grey and unresponsive”, where you are seeing this option?
    • Are you able to connect the microphone to the PC? (Does it show in Device Manager)


    Meanwhile we would suggest you to perform these steps and check if you are able to setup the microphone.

    Steps to set up a microphone: Before you set up Speech Recognition, make sure you've plugged the microphone into your PC so the following steps work.

    1. Press Windows + Q or click on the Windows Search.
    2. Enter Set up a microphone in the search box, and then tap or click
      Set up a microphone.
    3. Follow the instructions on the screen.
    4. Once you are able to setup the microphone and then check if it’s working.


    You may also refer this article for additional help: Use voice recognition
    in Windows 10




    If you are facing issues configuring microphone on your computer, I would suggest you to refer:

    Fix microphone problems




    Let us know how it goes.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Nov 6, 2020
    #2
  3. Microphone Array missing, Microphone doesnot work

    1. The computer is a H-P IQ 524 Touchsmart All-In-One 22inch display

    2. All updates installed.

    3. Went to the above suggested web page. Have been there.

    4. Any suggestion as to enabling the microphone array; Speaker Icon > (Right Click) > Select (Recording Device) >opens window titled “Sound” > Select (Recording). Microphone Array not showing.

    AV
     
    AubreyVickers, Nov 6, 2020
    #3
  4. Microphone not picking up speech, both with microphone array and earphones

    Microphone Array missing, Microphone doesnot work

    Hello Aubrey,

    We realize the inconvenience you are experiencing with Microphone. We will certainly help you.

    You could face this issue when the Microphone is not getting detected by the Operating System. Please write to us with the following detail.

    • What is the model and model of your computer?
    • Have you installed all pending Windows updates?

    Meanwhile kindly try the suggestions posted in the below link and check if it helps:

    Internal Microphone Array Not Working in windows 10 preview

    Let us know the results. We will be happy to assist you further.

    Thank you.
     
    Sangeeta Sarkar, Nov 6, 2020
    #4
Thema:

Microphone not picking up speech, both with microphone array and earphones

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