Windows 10: Microphone not working on PC (but working on other devices)

Discus and support Microphone not working on PC (but working on other devices) in Windows 10 Drivers and Hardware to solve the problem; I have a headset with a built in mic and an adapter that connects the single audio jack to both the headphone and microphone ports on a PC. I logged on... Discussion in 'Windows 10 Drivers and Hardware' started by Kevin1216, Jun 17, 2020.

  1. Kevin1216 Win User

    Microphone not working on PC (but working on other devices)


    I have a headset with a built in mic and an adapter that connects the single audio jack to both the headphone and microphone ports on a PC. I logged on to the family pc for the first time in a few months and noticed that the microphone only picked up a static sound, no actual audio. I connected the headset with the adapter to both my phone and personal laptop and the microphone worked just fine, so I assumed it was a driver issue, however after updating the Realtek HD Audio driver and restarting the computer the issue remains. Is there anything else I could do that might solve the issue?

    :)
     
    Kevin1216, Jun 17, 2020
    #1
  2. Arun B J Win User

    Built in microphone not working

    Hi,



    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps

    Method 1: I suggest you to set microphone as default device and check.


    • Right click on the volume icon in the system tray and then click "Recording devices"

    • Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".

    • Right click on Microphone and then click "Enable".

    • Highlight the microphone and then choose "Set as Default Device".

    • Click Apply and OK.


    Step 2: Make sure that the Microphone is not disabled.


    • Make sure that the Microphone is not disabled. Follow the steps given to check that:

    • Right click on the volume icon and select “Recording devices”.

    • Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.

    • Make sure that the Microphone is not disabled.


    And also update the audio drivers from the manufacturer web site and install.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help
     
    Arun B J, Jun 17, 2020
    #2
  3. Aceman.au Win User
    Sennheiser GSP 350. Microphone stops working when I open any game

    Wow, ok. I think I've fixed it by accident while fiddling around.

    It appears to be the Realtek audio being the issue here. I don't use my onboard sound card as my headset is a USB headset only and my speakers are plugged into an ASUS sound card.

    Step by step fix:
    • I went into recording devices
    • I enabled STEREO MIX (Realtek High Definition Audio)
    • Then I set that Stereo Mix as the DEFAULT DEVICE (At this point it took over both input and output devices without my permission )
    • Then set my Sennheiser headset as default recording and playback devices in their respective windows even though they both still said they were the default devices when they weren't
    Headset microphone is currently functioning while in game now. I'll update the thread if it goes again. Should I completely disable Realtek audio??? Or will windows just force it to work again?
     
    Aceman.au, Jun 17, 2020
    #3
  4. Microphone not working on PC (but working on other devices)

    MS LifeChat LX 3000 microphone not working

    Hi,

    It can be a faulty driver that is causing your microphone not to work. We suggest that you run the hardware troubleshooter. Troubleshooters can find and fix many common problems for you. See steps below:

    • On the Search bar, type Troubleshoot.
    • Click on Troubleshoot.
    • Select Hardware and Devices then click on Run the troubleshooter.

    Also make sure that the microphone in not disabled and set as default. Follow the steps below:

    • Right-click on the volume icon and select Recording devices.
    • Right-click on the Microphone, then select Show disconnected devices and
      Show disabled devices.
    • Double click on the Microphone and under Device Usage:, select
      Use this device (enabled).
    • Also make sure that the Microphone is set as default.

    If the issue still occurs, try uninstalling and reinstalling the headset driver.

    Let us know if you have any other questions.
     
    Robelene Win, Jun 17, 2020
    #4
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Microphone not working on PC (but working on other devices)

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