Windows 10: Microphone on Windows 10 HyperX Quadcast S

Hello,

I have been having this issue for a while, and I have no clue what is causing it.


I recently swapped out microphones to a hyperx quadcast, however any time I pull up discord, OBS, or really any program using the microphone it stops working. It works fine and there is no issue with it, I have updated all drivers and checked multiple usb ports. The microphone works up until I join a call or start using it with a program, and when it stops working it makes a loud audible pop noise and then Stops taking all input. I can clearly see the microphone is still on and connected, just not recieving audio input. I had this problem with my last microphone which prompted me to get this one. I just re-installed all the drivers after uninstalling, restarted my computer, updated BIOS etc and nothing seems to work. Any help would be greatly appreciated.


Thanks!



EDIT: I forgot to add in that I actually am able to reset the mic working properly by leaving the call and re-joining the call, or unplugging and re-plugging it back in. but this temporary fix only lasts for a few minutes at most, then I get the loud pop and all sound cuts out.

:)

 

HyperX Cloud 2 Headset lost Microphone output Quality after Windows 10 upgrade.

Hi,



Thank you for writing to Microsoft Community Forums.



I understand it can be frustrating when the Microphone is not working properly after upgrading to Windows 10. For further clarity on the issue and to guide you accordingly, respond to the questions listed below:

1. Are you facing the issue only with Discord application?
   
2. Have you tried using any other headset/microphone?
   

I suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Try disabling NVIDIA Virtual Audio Device and check if that helps.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
   
2. In Run dialog box, type
   devmgmt.msc and hit enter.
   
3. Now expand the Sound, video and game controllers.
   
4. Right click on NVIDIA Virtual Audio Device (Wave Extensible) (WDM) and click on
   Disable.
   

Method 2;



Update the firmware for HyperX Cloud 2 gaming headset, you can download the firmware from the official

website of HyperX.



We await your response.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

microphone is not working

Hi Junezryaz,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10 and your steps in solving the issue.

I suggest you to run the microphone troubleshooter by following the steps below:

• Type “Troubleshooter” in the search box and press Enter.
• Click on ‘View All’ on the top left corner.
• Click on “Recording Audio” from the list and follow the prompts for troubleshooting.

Hope the information is helpful. Please revert back with the necessary information and we’ll be glad to assist you.