Windows 10: Microphone Problem - HP Pavilion laptop with Windows 10

Discus and support Microphone Problem - HP Pavilion laptop with Windows 10 in Cortana to solve the problem; I have an HP Pavilion 15-cs1067nr with Windows 10, received September, 2019. The microphone has never worked. Cortana can't hear me and in Zoom... Discussion in 'Cortana' started by LaskeAkron6526, Apr 8, 2020.

  1. Microphone Problem - HP Pavilion laptop with Windows 10


    I have an HP Pavilion 15-cs1067nr with Windows 10, received September, 2019. The microphone has never worked. Cortana can't hear me and in Zoom meetings no one can hear me. I can hear other attendees but no one is hearing me. I know I'm not muted. I tried mic setup and Cortana setup and troubleshooting. Nothing has worked. Any ideas for a fix? What else can I try? I was hoping it was a setup problem, but could it be a hardware problem?


    Thanks.


    Rick

    :)
     
    LaskeAkron6526, Apr 8, 2020
    #1
  2. Edwin Win User

    HP Pavilion desktops headphone and microphone input

    Is the icon on the front of your machine a headphone icon:


    Microphone Problem - HP Pavilion laptop with Windows 10 [​IMG]


    or a headset icon:


    Microphone Problem - HP Pavilion laptop with Windows 10 [​IMG]


    If it's a headset icon, you may be able to use a dual 3 zone to 4 zone adapter:


    Microphone Problem - HP Pavilion laptop with Windows 10 [​IMG]



    Microphone Problem - HP Pavilion laptop with Windows 10 [​IMG]
     
    Edwin, Apr 8, 2020
    #2
  3. mnsdfhrug Win User
    HP Pavilion desktops headphone and microphone input

    It appears to be a headset icon. So it could work but I need an adatper. What about the ports on the back? Can headphone be plugged into audio "line out" (port 6) and microphone into port 7 (refer to image above)
     
    mnsdfhrug, Apr 8, 2020
    #3
  4. mnsdfhrug Win User

    Microphone Problem - HP Pavilion laptop with Windows 10

    HP Pavilion desktops headphone and microphone input

    Microphone Problem - HP Pavilion laptop with Windows 10 c05258839.jpg

    Microphone Problem - HP Pavilion laptop with Windows 10 c05240717.jpg

    1. USB 2.0: 2
    2. LAN (Ethernet)
    3. HDMI out
    4. USB 3.0: 2
    5. Audio: Line in
    6. Audio: Line out
    7. Audio: Microphone
    Here are photos of the front and back of one of the HP pavilion desktops. As seen on the front, you can only plug in headphones, but not microphone so I can't use that. Looking at the back, I'm not sure what audio line in and line out means. Microphone can probably work with slot 7 but I'm not sure about the headphones.

    I need the headphone and microphone ports to be very close to each other, so I can plug in a typical headset.
     
    mnsdfhrug, Apr 8, 2020
    #4
Thema:

Microphone Problem - HP Pavilion laptop with Windows 10

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