Windows 10: Microphone will not work in skype

Hello,


I am unable to talk to anyone thru skype. I have re-installed skype software and I am still unable to use it thru skype.

The microphone shows it is working when I test it. I have a HP ENvy x360 Convertible Signature Edition. Windows 10 home Version 1903 Installed 12/2/2019 OS build 18362.778.


Please fix this problem. I have already been in your forums online and I have not been able to resolve my issue.


Thanks

:)

 

Skype "can't access sound card" for microphone

Hi,

As you are facing issues with accessing the microphone on Skype. Do not worry we will help you with this issue.

We appreciate your time spent in resolving the issue.

• Do let us know if you have made any changes to the operating system prior to this issue?
• Which version of Skype have you installed on your computer?

As a workaround, I suggest you to check if there are any updates for the Skype app in Windows Store. If so, try to install the updates and check if it helps.

Also, I recommend you to check with the settings in Skype app.

Step 1: Check configuration in Skype

Normally, you will receive the message about recording device error, if the microphone or the webcam is not configured properly in Skype.



To check configuration:

• Open Skype and navigate to tools
• Click options and check for sound device.

Step 2: Verify in the recording tab if the Microphone is enabled and working.

To check:

• Click Start, click Control Panel
  
• Click Soundand click Audio.

Hope it helps. Update us the status with the error message on Skype for further assistance.

Thank you.

 

Skype Microphone echo only on 1 Win Pc

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Do let us know the troubleshooting steps that you have tried to resolve the issue?

As the issue persists with the Skype app, I suggest you to try the below if not yet tried and check if it helps:

• Try to log-in to Skype using different account on the same computer, access the microphone and check if the issue persists.
• Try to log-in to Skype account on different computer using this account, access the microphone and check.

Also try the below if the issue still persists.

Step 1: I suggest you to run the Windows app troubleshooter to check if the issue persists.

Refer: Run the troubleshooter for Windows apps

If issue still persists,

Step 2: Uninstall and re-install Skype from Windows Store.

You can also uninstall Skype app from the Control Panel:

• 
  Press Windows + x key to open a task list from the bottom left corner of the screen.
  
• 
  Select Control Panel.
  
• 
  Select Programs and Features.
  
• 
  Right click on Skype
  and select uninstall and follow the onscreen instructions.
  

Steps to Install Skype app:
Log-in with administrator account, open
Windows Store, search for Skype app and download latest version.

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.

 

Audio recording settings / microphone settings on skype not working

Hi Bill,

Thank you for writing to Microsoft Community Forums.

There is an option ‘Automatically adjust microphone settings’ in Skype. Try adjusting Skype sound in the application by following the below steps:



a. Open Skype.

b. Navigate to Tools > Options > Audio Settings > Microphone.

c. Select the default device.

d. Uncheck the ‘Automatically adjust microphone settings’.

Also, I suggest you to adjust Skype sound in the control panel to fix the recording issues. You can do this by following the below steps:

a. Open ‘Control panel’.

b. Select ‘Sounds and Audio Devices’.

c. Click on ‘Playback’ tab.

d. Verify that nothing is set to mute.

e. Verify that microphone is checked under the ‘Recording’ tab.

Try updating Skype, if any update is available. Please follow the above steps and get back if the issue persists.

Hope it helps.

Naveen M

Microsoft Community – Moderator