Windows 10: Microphone works but headphones don't in Skype/Zoom/Gotomeeting or any conference

Discus and support Microphone works but headphones don't in Skype/Zoom/Gotomeeting or any conference in Windows 10 Drivers and Hardware to solve the problem; Please help with this problem because I don't know what to do anymore. My settings are bellow in the pictures. Headphones work perfectly when I listen... Discussion in 'Windows 10 Drivers and Hardware' started by OanaGangone, May 8, 2020.

  1. Microphone works but headphones don't in Skype/Zoom/Gotomeeting or any conference


    Please help with this problem because I don't know what to do anymore. My settings are bellow in the pictures.

    Headphones work perfectly when I listen to music or when I test them in the Control Panel.


    The problem is that in video calls I cannot listen with them, so instead I use the speakers, which work.


    I've tried several settings, with no luck.


    Furthermore, I have other headphones which work perfectly last week, and after a new update, they had the reverse problem. Headphones work, but microphone doesn't, as a result I've bought new ones - JBL TUNE which I am using now, but still have issues.


    From what I read on the internet, there are some issues with the Windows updates.


    Please help me with solving this.


    Microphone works but headphones don't in Skype/Zoom/Gotomeeting or any conference 7faca072-4c0e-4273-8f44-1b89ce5cd625?upload=true.jpg Microphone works but headphones don't in Skype/Zoom/Gotomeeting or any conference 438357c3-0e60-4428-a7c5-3f08a5558b9f?upload=true.jpg


    Have a nice day!

    :)
     
    OanaGangone, May 8, 2020
    #1

  2. Microphone not working in Zoom Conference

    I cannot get the microphone to work when on a Zoom App conference. I have a brand new HP notebook using Windows 10. Any suggestions?
     
    THOMAS_SMITH_915, May 8, 2020
    #2
  3. How to White-list Zoom video conference app in Windows 10?

    HELP!

    I use a Dell laptop bought in Dec 2017 it uses Windows 10. I belong to an organization that uses Zoom to video conference, I installed Zoom, it referred to Windows 8.

    I am unable to join in the discussion during a video conference because the audio doesn't work. When I tried to begin a new meeting, I get the error message the microphone is not detected, however every troubleshoot reports it is working properly.

    When I queried Zoom, it answered Zoom is not in the Windows 10 group of apps, & I should get it "white-listed".

    [Instead, Skype is in the group of apps, but my organization is using Zoom.]
     
    Diedre J. J.Bush, May 8, 2020
    #3
  4. MDeBellis Win User

    Microphone works but headphones don't in Skype/Zoom/Gotomeeting or any conference

    GoToMeeting couldn't access my Microphone

    I just had a video conference and demo using GoToMeeting for the first time. I went to Allow Apps to use Microphone and Allow Desktop Apps to access Microphone were both set to On. I enabled the mic in GoToMeeting but still no one could hear me. I could
    see and hear the demo but no one could hear me. I'm using Windows 10 Home version 1903. I've loaded all updates.
     
    MDeBellis, May 8, 2020
    #4
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Microphone works but headphones don't in Skype/Zoom/Gotomeeting or any conference

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